Senior Manager, Clinic Operations (UK) at Prenuvo

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Team Management, Regulatory Expertise, CQC Compliance, Financial Management, Patient Experience, Business Development, Community Engagement, KPI Tracking, Healthcare Compliance, Interpersonal Skills, Communication Skills, Stakeholder Management, Continuous Improvement, Safety Protocols, Multidisciplinary Team Management

Industry

Medical Practices

Description

About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our global clinics, have allowed us to lead the change against “we caught it too late again". The Senior Manager, Clinic Operations will oversee day-to-day operations for Prenuvo’s London clinic, ensuring seamless execution across clinical, compliance and operations. This leader will be accountable for ensuring CQC readiness and ongoing compliance, managing clinic financial and operational performance, building patient and partner relationships, and leading a high-performing team. This role requires strong operational leadership with previous experience of managing a private healthcare organisation within the UK, exceptional team management skills, regulatory expertise and operational excellence.. This is an on-site, permanent position. Our clinic operating hours will be determined by the demand in this location's area - we will be open Monday to Sunday, subject to change. Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! What You'll Do Clinical Operations & Leadership Lead all aspects of daily clinic operations to ensure seamless, safe, and efficient service delivery. Build and manage a high-performing multidisciplinary team (Advanced Nurse Practitioners, MR Radiographers, Patient Liaisons). Maintain exceptional patient experience standards aligned with Prenuvo’s global brand. Champion a culture of continuous improvement, professionalism, and operational rigour. Regulatory & Compliance (CQC) In partnership with Clinical Leader continually ensure full CQC compliance across all regulated activities. Lead preparation and ongoing readiness for CQC inspections, audits, and external evaluations. Uphold data governance, safety protocols, and clinical standards. Operational & Financial Management Oversee workforce planning, scheduling, and procurement to optimise operational efficiency. Track and analyse KPIs; implement performance Recommend and build clinic operational plans where needed. Sales, Growth & Business Development Drive patient volume and revenue growth through local outreach, community engagement, and physician partnerships. Collaborate with marketing and sales teams to execute patient acquisition strategies tailored to the UK market. What You'll Bring 5+ years of senior leadership experience in private healthcare clinic management, ideally in a high-end clinical setting. Proven track record of managing multidisciplinary teams and delivering high-quality patient services. Strong knowledge of CQC standards, governance frameworks, and UK healthcare compliance. Commercially savvy with experience managing budgets, business growth, and service delivery KPIs. Excellent interpersonal, communication, and stakeholder management skills. Nice to Have Previous clinical background (e.g., radiography, nursing, physiotherapy) with registration (e.g., HCPC, NMC) – highly desirable but not essential. Basic Life Support (BLS) Certified Experience launching or scaling new clinics or services. Familiarity with whole-body MRI or diagnostic imaging environments. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize We offer a generous annual leave entitlement that meets UK statutory requirements, supporting a healthy work-life balance. to support work-life balance UK employees are eligible for our Workplace Pension scheme, helping you save for retirement with employer contributions We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

Responsibilities

The Senior Manager, Clinic Operations will oversee day-to-day operations for Prenuvo’s London clinic, ensuring seamless execution across clinical, compliance, and operations. This role requires strong operational leadership and exceptional team management skills to maintain high standards of patient experience and regulatory compliance.