THE IDEAL CANDIDATE
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can “roll up their sleeves”, takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank’s compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
Reporting to the Head of Compliance, Regulatory Inventory and Regulatory Change, the Senior Manager is responsible for the governance of the Global Regulatory Change and Library Governance Program, including technology, and processes. The incumbent will work with Oversight Functions and Risk Owners across TD.
The main focus of the role will be the facilitation of enterprise-wide oversight and governance of the global regulatory inventory process, ensuring that all Laws, Rules and Regulations (LRRs) are reasonably accurate and complete and in alignment to the RCM Global Regulatory Inventory and Control Standard. To that end, the incumbent will work with Oversight Functions (designated Regulatory Compliance Management accountability for areas of LRRs and Risk Owners (own and operate controls to mitigate LRR risk) across TD.
Reporting to the Head of Compliance, Regulatory Inventory and Regulatory Change, the Senior Manager is responsible for the governance of the Global Regulatory Change and Library Governance Program, including technology, and processes. The incumbent will work with Oversight Functions and Risk Owners across TD.
The main focus of the role will be the facilitation of enterprise-wide oversight and governance of the global regulatory inventory process, ensuring that all Laws, Rules and Regulations (LRRs) are reasonably accurate and complete and in alignment to the RCM Global Regulatory Inventory and Control Standard. To that end, the incumbent will work with Oversight Functions (designated Regulatory Compliance Management accountability for areas of LRRs and Risk Owners (own and operate controls to mitigate LRR risk) across TD.
EDUCATION & EXPERIENCE:
- Undergraduate degree or equivalent work experience
- 10+ years of experience
Preferre d Skills:
CUSTOMER ACCOUNTABILITIES:
- Leads, coaches and manages a high performing team on delivery of Compliance programs
- Determines and decides policy and/or action based on internal and external industry developments for Compliance Programs
- Proactively reviews and advises the business of new and changed Compliance regulatory and/or policy changes
- Contributes to the development and implementation of Compliance programs related to all aspects of Compliance laws
- Works with executive team, senior business unit management/partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory compliance requirements
- Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and addresses business regulatory requirements and issues
- Reviews and/or contributes on the development and presentation of analysis and insights back to executive leaders/business partners to drive strategic improvements and address regulatory requirements and issues
- Engages with business partners and business leaders to determine and implement Compliance strategies and directs the compliance culture
- Provides insight, guidance, and recommendation on Compliance subject matter, regulatory and industry issues and acts as a specialized resource to other departments based on subject matter expertise
- Provides explanation and/or resolution for business/Compliance management based findings
- Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
- Manages day to day operations of the department and participates in enterprise wide projects
- Advises on day-to-day Compliance matters affecting the business including, but not limited to, customer identification and due diligence, enhanced due diligence, training and compliance testing
- Delivers relevant subject matter expertise and Compliance advice to business management
- Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
SHAREHOLDER ACCOUNTABILITIES:
- Actively assists in developing and overseeing implementation of business line policies and Compliance procedures, policies, and standards
- Works closely with leaders to develop and operationalize the business plan and deliver on Compliance programs across the enterprise
- Plans and executes on strategic activities, reviews and communicates results, and adjusts priorities accordingly
- Proactively identifies key business opportunities, researches and recommends enhancements/modifications, develops strategies to achieve recommendations and works closely with team to execute and implement
- Understands TDBG issues/parameters and guides others to protect the reputation and interest of TD by adhering to operating standards and processes related to Compliance
- Coordinates and supports team and business Compliance related activities as necessary
- Partners with the governance & assurance function to develop various training and awareness programs
- Provides oversight on enterprise wide annual risk assessment process as required
- Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Oversees that employees are building and enhancing their knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
EMPLOYEE/TEAM ACCOUNTABILITIES:
- Responsible for management of the overall team providing both leadership and guidance
- Sets targets/objectives for the team, and delivers results
- Contributes to the development of business line and/or enterprise functional strategic priorities within their operational area or field of specialty
- Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
- Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
- Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
- Provides thought leadership and/or industry knowledge and participates in knowledge transfer within the team and business
- Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
- Shares knowledge, information, skills, and subject matter expertise among the team and promotes the timely communication of issues and encourages good working relationships with other functions and teams
- Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
- Recruits for all hires to promote a highly diverse, qualified workforce to achieve business objectives
- Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
- Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
PHYSICAL REQUIREMENTS:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel – Occasional
- International Travel – Never
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
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WHO WE ARE:
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
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