Senior Manager, Conduct & Monitoring at Westpac Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Aug, 26

Salary

0.0

Posted On

20 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Staff Conduct Monitoring, Data Analysis, AI and Automation, Stakeholder Management, Governance and Reporting, Control Uplift, Fraud Risk Management, Compliance Risk, Consequence Management, Problem Solving, Strategic Planning

Industry

Financial Services

Description

What’s the role? The Business and Wealth Division (BWD) Business Controls and Monitoring (BCM) team plays a critical role in supporting our BWD business, operational and distribution teams to effectively manage their risk. We provide specialist knowledge across the full spectrum of risks, supporting our business partners to achieve the best outcomes for our customers. The Senior Manager, Conduct and Monitoring reports into the Executive Manager, Conduct and Monitoring lead within the BWD BCM team. The role covers a broad range of activities including management and oversight of staff conduct matters and underlying investigations. The successful candidate will also be responsible for driving continuous improvement of BWD’s monitoring and insight capabilities by harnessing data, driving controls uplift using AI and automation tools and providing timely and actionable insights to senior stakeholders across BWD. What do I need? * Supporting Executive Manager, Conduct and Monitoring in executing division wide governance and reporting requirements including providing high quality, timely actionable insights to the BWD leadership team on emerging thematic from staff conduct matters * Driving execution of divisional strategy for uplifting the monitoring control environment including automated control management to meet the Group’s requirements and standards. * Support strategic initiatives to simplify, remediate and/or optimise our controls and monitoring approach in a range of risk areas including fraud, staff conduct and consequence management, customer conduct, and compliance risk. * Thinking critically and practically to identify and solve problems and improve efficiencies tailored to business needs. * Building and maintaining strong and trusted relationships with senior stakeholders across Enterprise and the ability to critically challenge and face into complex problems where required. * Proactively work with other members in the team to identify industry trends and best practice risk management approaches. Why join us? We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: * Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! * Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. * Tailored learning and development opportunities to help your grow your career within the bank. * Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website [https://www.westpac.com.au/about-westpac/inclusion-and-diversity/Inclusion-means-everyone-matters/disability-and-accessibility/].

Responsibilities

The role involves managing staff conduct matters, overseeing investigations, and driving the uplift of monitoring control environments using AI and automation. The Senior Manager provides actionable insights to leadership to manage risk and improve customer outcomes.