Senior Manager Control Office at Lloyds Banking Group

Bristol, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

98130.0

Posted On

16 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Expertise, Control Management, Risk Management, Data-Driven Decision Making, Collaboration, Process Mapping, Automation, Problem Solving, Cloud Solutions, Control Framework, Continuous Improvement, Reporting, Data Insights, Stakeholder Engagement, Technical Control Capabilities

Industry

Financial Services

Description

End Date Monday 24 November 2025 Salary Range £83,411 - £98,130 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary JOB TITLE: Senior Manager Control Office SALARY: £83,411 - £98,130 per annum LOCATION: Leeds, Birmingham, Bristol, Edinburgh, Halifax, Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Job Description About this opportunity You will join the Chief Controls office, a core part of the Group COO Chief Operating Office, a team where our colleagues are valued and supported to become experts in what they do and grow their careers. We want colleagues to feel connected to our Group strategy and understand how their role fits into it helping Group COO deliver its objectives safely. Most of all, we want to be a team that is inclusive, where we collaborate, break down silos and use our networks to collectively solve problems. The Chief Controls Office is key in driving the transformation of the GCOO’s control environment and this includes delivering an effective and robust control framework, providing assurance on the Group COO's control environment, and offering SME insights into remediation, ongoing compliance, and continuous improvement. What you’ll be doing: Analyse, investigate and evaluate the control environment, to support robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF). Lead a team of control management professionals who manage the design, optimisation, process mapping, assessment and monitoring of the control environment. Work closely with risk and control owner teams, acting as their go-to control management partner, working collaboratively across the lines of defence by building partnerships to meet shared objectives. Manage, monitor, and assess how well our controls work to make sure we meet our risk appetite goals and provide fair outcomes for our colleagues and customers. Support the development and implementation of the control strategy, so everyone clearly understands how the control environment is designed and how it works. Find ways to innovatively improve our methods and control tools and work together with Platform teams to improve controls including increasing the level of automation. Lead and manage timely reporting on how well our controls are operating by keeping data quality (KCIs) accurate and complete. Use all available data insights to spot issues and take action to fix them as needed. Take the lead on handling issues and events and coordinate plans to fix high-priority actions and audit findings. What you’ll need: Possesses extensive operational expertise in infrastructure, tooling, and engineering practices, with strong experience in public and private cloud solutions. Experienced in data-driven control management with a proven track record of leading the design, automation, and optimisation of controls. Adept at making well-informed and timely decisions that keep the organisation moving forward. Skilfully balances difficult trade-offs and effectively problem-solves by understanding and assimilating various data sources and complex information to draw relevant conclusions and make sound recommendations. Collaborates with leaders to identify long-term strategic opportunities and challenges, ensuring the prioritisation of actions that align with and achieve agreed-upon objectives and outcomes. Proficient in working effectively with all other lines of defence and understands the different but complimentary roles. Works closely with Platform teams to integrate technical control capabilities, ensuring that controls are designed and automated from the start. Why Lloyds Banking Group We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 30 days’ holiday, with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose? Apply today At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: careers@lloydsbanking.com For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Responsibilities

You will analyze and evaluate the control environment to support risk management and lead a team of control management professionals. Additionally, you will manage and assess the effectiveness of controls to ensure alignment with risk appetite goals.