About the job

Senior Manager, Credit – Commercial and Retail Adjudication Leader

Primary PurposeThe Senior Manager credit provides leadership, oversight and coordination of business and retail lending within a financial institution. This leader translates business strategies into goals, objectives, and processes to effect sound and prudent credit decisions for the organizations.

This business unit leader is responsible for the credit function including retail and business credit adjudication, overseeing the provision of exemplary customer service, providing for engagement of employees, managing the operations to be efficient and effective, taking action to mitigate current and emerging risk, and contributing to the operational and financial health of the organization as a whole but with a particular focus on credit risk.

The Senior Manager, Credit is to conduct their duties while demonstrating positive leadership and exemplary ethics within the organization. The Senior Manager, Credit is to inspire and produce results in the best interest of the organization.

The Senior Manager credit will be required to function in an adjudicative capacity and is required to evaluate and decide whether to approve or deny credit or loan applications. They act as a financial judge, assessing risk, reviewing credit history, and ensuring the lending decision aligns with corporate policies and regulatory standards.

They will have expert knowledge of credit adjudication and operational best practices including experience evaluating and drafting policy and procedures is preferred.

The credit adjudication process managed by the Senior Manager, Credit will rely on key responsibilities: Evaluating the five Cs of credit; Delegating lending authority; Policy compliance; Risk Mitigations.

Key Responsibilities

• Credit Risk OversightOversee and report on credit decisions
• Monitor credit risk parameters for the portfolio as a whole to ensure that the credit portfolio remains within the organizations risk appetite and risk tolerances outlined in governing and managing policies.
• Provide independent, objective review and adjudication of credit applications within credit limits and make recommendations and escalate as required.
• Implement processes to manage and mitigate risk as required.
• Credit Products and PortfoliosContribute to processes for retail and business credit products and services to achieve exemplary customer service.
• Oversee pricing of products to appropriately reflect risk and achieve satisfactory portfolio financial returns.
• Collaborate with Finance on competitive pricing situations.
• Maintain knowledge of credit markets with regards to services, products, rates, and fees.
• Maintain knowledge of current market activity locally and nationally in order to identify opportunities for the company.
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