Senior Manager, DashMart - Growth Strategy & Operations at DoorDash USA

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

250000.0

Posted On

17 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Growth Strategy, Operations Management, Data Analysis, Cross-Functional Collaboration, Leadership, Merchandising, Promotions, Customer Engagement, Long-Range Planning, SQL, Excel, Problem Solving, Strategic Planning, Team Management, Adaptability, Analytical Thinking

Industry

Software Development

Description

About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart. The DashMart team is focused on building a new type of convenience store, offering household essentials, groceries and local restaurant favorites to our customers' doorsteps. About the Role As the Sr. Manager leading our DashMart Growth Strategy & Operations team, you will be responsible for defining, executing, and optimizing growth initiatives that provide customers with a seamless in-app experience and drive sustained order volume. You will own the end-to-end Growth strategy for our Core DashMart business; including everything from weekly volume reporting and deep-diving analyses to long-range strategic planning. Your leadership will span key levers including merchandising, promotions, shopping experience (ShopEx), and go-to-market (GTM) initiatives. As a people leader, you will directly lead the DashMart Growth team. You will be responsible for translating high-level company objectives into an actionable roadmap, driving accountability, and ensuring your team's outputs deliver measurable customer impact. This role requires deep cross-functional partnership with Product, Category Management, and Operations to bring growth strategy to life. You will report to the Director, New Business Verticals and will be the primary owner of DashMart's volume goals, forecasting, and long-range planning.This is a hybrid role, with a blend of in-office and remote work. You’re excited about this opportunity because you will… Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Own the Core Growth Strategy: You will have end-to-end ownership of the Core DashMart growth plan, directly shaping the strategy that drives our volume goals. Drive High-Impact Initiatives: You will spearhead critical, cross-functional growth initiatives, partnering with Product, Category Management, Local Operations, and other key teams to bring strategic projects from concept to launch. Master the Levers of Growth: You will develop and deploy comprehensive strategies across merchandising, promotions, CRM, and shopping experience (ShopEx) to acquire, engage, and retain customers. Translate Data into Action: You will oversee weekly volume reporting and re-forecasting, analyze customer trends, and conduct deep dives to uncover the key drivers of growth and inform future planning. Build for the Future: You will be responsible for the long-range planning for DashMart growth, ensuring your team’s roadmap is tightly aligned with ambitious, company-wide goals. We’re excited about you because… You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel. You are a leader. You have 2+ years of experience managing high-performing teams. You have 8-10+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience). You have completed your BS/BA Degree. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000—$250,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

The Sr. Manager will define, execute, and optimize growth initiatives for DashMart, ensuring a seamless in-app experience and driving sustained order volume. This role includes ownership of the growth strategy, volume goals, forecasting, and long-range planning.