Senior Manager, Data & Analytics at Delivery Hero

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Team Leadership, SQL, Data Visualization, Tableau, Looker, Forecasting, Optimization, Problem-Solving, Communication, Stakeholder Management, A/B Experimentation, Route Optimization, Fleet Management, Logistics Analytics

Industry

technology;Information and Internet

Description

Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description As the Senior Manager, Data & Analytics (Logistics) you will lead a team responsible for providing in-depth logistics insights, from geographical operations and fleet performance to delivery efficiency and cost optimization. You will work closely with the Logistics, Service Operations teams as well as other analytics teams to ensure that data-driven decision-making supports our scaling needs and improves customer satisfaction. Responsibilities: Managing, guiding and growing a team of 3-6 analysts to develop actionable insights and data solutions that optimize logistics operations, reducing costs, and improving delivery times. Lead the team in building, maintaining data self-serve solutions and defining metrics for platform productivity, delivery speed, and logistics costs to support day-to-day and strategic logistics decisions. Collaborating with logistics and service operations teams to improve processes, such as route optimization, fleet utilization, and last-mile delivery efficiency. Conducting hands-on data analysis, using SQL and analytics tools, to support deep dives into logistics performance and identify areas for improvement. Collaborating with analytics engineering to implement data models that accelerate time to insights, enhance data self-serve, facilitate demand forecasting, inventory planning, and operational capacity management. Providing regular reports on logistics KPIs to senior management, with insights into key trends, issues, and areas for operational efficiency gains. Strategic partnership with domain logistics directors to shape the analytics roadmap and own the outcomes in a fast paced environment Providing analytical thought leadership on key strategic topics, enabling better decision making though impact quantification and pushing a data driven culture forward. Managing complex analytical projects end to end, communicating updates/outcomes to senior leadership. Find out more about our Data Analytics folks here: Turn insights into impact! Looking for a career in data analytics? This could be the opportunity for you! Qualifications Bachelor’s degree in Supply Chain, Logistics, Data Science, or related field. Around 10 years of experience as a Data Analyst, with proven record of leading teams and growing other analytics professionals Around 3 years of experience or more in logistics, supply chain, or operations analytics, with a proven track record of delivering insights to drive efficiency and cost savings. Advanced SQL skills and experience with data visualization platforms (e.g., Tableau, Looker). Strong analytical and problem-solving skills, with experience in forecasting and optimization. Excellent communication skills, with the ability to translate complex data findings into clear recommendations for logistics stakeholders. Familiarity with operations research, fleet management, inventory planning, A/B experimentation, demand/supply forecasting and warehouse operations is a plus. Proven record of managing senior stakeholder relationships and ability to influence without authority. Additional Information What we offer: A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017. In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 17 markets in both regions.

Responsibilities

This role involves leading a team of analysts to develop data solutions that optimize logistics operations, focusing on reducing costs and improving delivery times. Responsibilities include building self-serve data solutions, conducting deep-dive analysis, and providing analytical thought leadership to senior management.