Senior Manager, Data & Analytics at Delivery Hero

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analytics, Logistics, SQL, Python, Statistical Modeling, A/B Testing, Causal Inference, Team Leadership, Decision Science, Data Products, Route Optimization, Fleet Utilization, Supply Chain, Operations Analytics, Stakeholder Management, Agentic AI

Industry

technology;Information and Internet

Description

Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description As the Senior Manager, Data & Analytics (Logistics) you will lead a team responsible for providing in-depth logistics insights, from geographical operations and fleet performance to delivery efficiency and cost optimization. You will work closely with the Logistics, Service Operations teams as well as other analytics teams to ensure that data-driven decision-making supports our scaling needs and improves customer satisfaction. Responsibilities: Lead and mentor a high-performing analytics team—providing hands-on support where needed—in structuring and solving complex logistics problems, leveraging agentic AI tools and advanced analytics to deliver actionable insights and scalable data products that drive measurable business impact. Elevate team capability and talent density by upskilling analysts and transforming the function from traditional BI reporting into a decision science partner closely aligned with business outcomes. Own logistics analytics outcomes end-to-end, managing complex projects from problem framing to execution and communicating clear, actionable recommendations to senior leadership. Build and scale data products and self-serve solutions, defining and standardizing metrics (e.g., productivity, delivery speed, cost) to enable faster, data-driven operational and strategic decisions. Partner cross-functionally with logistics, service operations, and analytics engineering to improve core processes such as route optimization, fleet utilization, and last-mile efficiency, while developing robust data models that accelerate time-to-insight. Drive strategic alignment with logistics leadership, shaping the analytics roadmap and translating business priorities into high-impact analytical initiatives in a fast-paced environment. Deliver thought leadership in decision science, applying rigorous analysis and impact quantification to inform trade-offs, unlock opportunities, and strengthen a data-driven culture. Translate data into executive-ready insights, synthesizing logistics KPIs, trends, and performance drivers into clear narratives that highlight risks, opportunities, and actions for efficiency gains. Find out more about our Data Analytics folks here: Turn insights into impact! Looking for a career in data analytics? This could be the opportunity for you! Qualifications Bachelor’s degree in a quantitative field or equivalent practical experience, with 10+ years in analytics/data science and a track record of building and leading high-performing teams. Proven impact in logistics, supply chain, or operations analytics, delivering measurable improvements in cost, efficiency, and service performance. Strong technical depth in SQL and Python, with experience in statistical modeling, experimentation (A/B testing/causal inference), and building scalable data products or analytical solutions. Exceptional problem-solving in ambiguous environments, with the ability to structure complex business problems and translate insights into clear decisions and actions. Experience partnering with senior stakeholders, influencing without authority, and driving alignment across cross-functional teams in fast-paced environments. Track record of raising the bar—hiring, mentoring, and developing talent, while elevating analytics from reporting to a decision science function that drives business outcomes. Additional Information What we offer: A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017. In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 16 markets in both regions.

Responsibilities

Lead and mentor a high-performing analytics team to provide logistics insights and drive data-driven decision-making. Build and scale data products while partnering cross-functionally to optimize route efficiency and fleet performance.