Senior Manager - Data Analytics & Insight at Marsh

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analytics, Microsoft Dynamics CRM, PowerBI, Data Visualization, Excel, SQL, Interpersonal Skills, Project Management, Problem Solving, Communication Skills, Organizational Skills, Sales Strategy, Data Governance, Data Quality, Agile Methodologies, Customer Focus, Trust Building

Industry

Insurance

Description

Company: Marsh Description: We are seeking a talented individual to join our Sales Operations & Analytics team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. We will count on you to: Collaborate with business development and servicing colleagues to support the objective of driving a single source of truth on the European Sales pipeline and retention initiatives. Your activities may include: Drive MPower usage (Microsoft Dynamics CRM): develop expertise with our CRM to provide training to colleagues, support with updating opportunity records and assist with overall pipeline management. Provide MPower support to MCL European leader & key stakeholders in Europe around a range of simple to advanced requests. Enforce CRM governance and improve data quality: run reports to identify anomalies and work closely with opportunity owners and MCL countries to correct errors and drive sales discipline. Foster a data driven culture with dashboards in MPower and PowerBI being the source of truth for business updates and performance reviews with the regional leadership team, down to local team meetings and weekly 1 to 1s in the countries. Leverage our colleagues from data analytics & insights teams in Poland/India to explore opportunities from our Whitespace clients’ base and market universe data sources, to build-up strategic pipeline across our MCL Centres of Excellence (COEs) in MPower. Assist the MCL European leader, Centres of Excellence and countries with the execution of their sales strategy. Build trust with your stakeholders, participate to business calls, propose & develop reporting solutions in a very agile way to perfectly grasp and address your clients’ needs across Europe, adapting your tools to business challenges and opportunities in a very responsive way. What you need to have: Bachelor’s degree in Business, Data Analytics, or a related field; a Master’s degree in Statistics, Business Analytics, or a similar discipline is a plus. 7-9 years of experience in an analytical role using dashboards and manipulating data is essential. Strong data modeling & analytical skills will be required, as well as experience of Dataviz (e.g. Qlik, PowerBI preferably) to communicate insights clearly and effectively. Previous experience supporting Dynamics or other enterprise grade CRMs. Literate with advanced Excel formulas, keen to leverage internal AI tools, knowledge of relational databases and SQL a plus. Interest for commercial insurance a plus, affinity with the Maritime industry highly preferred. Interpersonal skills & customer focus to build relationships with colleagues based on trust, and motivate them to provide timely and accurate updates into MPower. Exceptional organizational skills with the ability to work in project management and agile modes. Exceptional time management skills. Although this role is highly collaborative, your work will often be self-directed proposing new things, this will require to effectively manage your time and adjust your daily work when needed. Ability to analyze a situation with a problem-solving mindset. When process gaps or bad behaviors generate data limitations, you may need to think creatively to identify root causes to work towards a resolution. Strong communication skills. You will collaborate with client-facing teams on a regular basis, so strong verbal and written communication skills in English are critical. Attention to details is critical to ensure we’re providing accurate information to our client-facing and functional support teams What makes you stand out? High energy attitude with adaptable communication skills, strong teamwork ability, and a sales-oriented mindset. Expertise in analytics, solutions-based thinking, work process analytics, and AI optimization, complemented by hands-on experience with Microsoft Dynamics, PowerBI, and Excel. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Click here to return to the MMC Careers Site Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Responsibilities

The Senior Manager will collaborate with business development and servicing colleagues to drive a single source of truth on the European Sales pipeline and retention initiatives. Responsibilities include managing CRM usage, enforcing data governance, and fostering a data-driven culture through dashboards and reporting solutions.