Senior Manager, Data Center Operations at Equinix

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Management, Engineering, Customer Experience, Budget Management, Communication, Collaboration, Technical Knowledge, Risk Management, Team Development, Operational Oversight, Incident Resolution, Documentation, Presentation Skills, Critical Environments, Microsoft Applications

Industry

IT Services and IT Consulting

Description

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary: The Australian Melbourne Campus Senior Manager oversee 4 sites (IBX) which are critical to the operations of our Australian business and also our customers. Performance by advancing our company priorities and maximizing value through effective use of company resources is a must. The Campus Manager sets direction, anticipates change and adapts to complexities to meet company and customer expectations, including financial, service SLAs and the safety of our people. Our second largest Metro Melbourne in Australia! With potential future builds on the horizon. This is a large responsibility for this management position looking over all of the Campus’s resources (people, finance, budgets). The ideal candidate will be a value centered individual, passionate about collaborating whilst leading by example. They will create an enjoyable work environment with a deep focus on developing teams to maintain Equinix's standards, all whilst doing everything possible to protect Equinix's customers. A specific focus for this role is developing a strong leadership team around you who can share and take the lead when required; freeing up the Snr Manager for non-reactive duties. Key responsibilities: Plans and delegates effectively to Managers and Supervisors (ME1, ME2, ME4, ME5) Mentors, trains and empowers leadership team to prioritize workload and manage risks Manages a team of Data Center leaders responsible for the 24/7 operational oversite and direction of Campus encompassing both technical and engineering disciplines Communicates importance of working safely, effectively and with high regard to human error avoidance Manages budgets, and implements resources to complete projects and maintenance within the Data Center Campus Leads the teams to ensure completion to Equinix's required standards, KPI's and SLA's Ensures correct processes are followed and all documentation is complete Collaborates with leaders on broad-scale Regional and Global projects that have an impact on the business, working with cross-functional teams, including Business Partners (Finance, IT, P&L) and general contractors (e.g., looking at large bids and projects with high visibility and greater risk) Communicates and coordinates activities and on-site staff during complex or severe customer-impacting incidents Makes recommendations for incident resolution Provides collaborative relationships with customers, and customer support teams Display a Customer Centric mindset and ability to handle customer escalations Leads, manages, recruits, and develops staff across multiple Data Centers Actively contributes to and is a member of the Australian Operations Leadership Team and Australian Risk Council (ARC). Qualifications, key skills and attributes: 10+ years of experience in Critical Environments Demonstrated experience in Leadership / Management roles Diploma/ Degree in Engineering or related industry field or relevant certifications and experience Deep understanding of Equinix infrastructure or related critical environments Dedication to delivering a great customer experience Effective presentation skills Experienced with budget management (headcount, capital, and expense management) Deep understanding of design documents, contracts, and technical information Excellent verbal and written communication skills Overtly collaborative and team-oriented mindset for accomplishing complex goals High technical knowledge of computer software use (Microsoft applications & Email etc.) Demonstrated experience managing operational requirements and making targeted recommendations Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here. Equal Employment Opportunity: Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (US Applicants) Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement. Please click here to see our EEO Policy Statement. Please click here to see our Pay Transparency Policy Statement. Equinix participates in E-Verify. U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more about the E-Verify program, please visit E-Verify. www.equinix.com/company/legal/careers-verify-participation/ www.equinix.com/company/legal/osc-right-to-work/ Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix maintains a list of preferred recruiting agencies. If your company is not on our list, please do not contact us regarding our postings. Please also refrain from making contact with anyone outside of the company HR department. Privacy and Terms: We keep the information that you have provided us for the purpose of sending you career information you are likely to be interested in. By submitting your application you confirm that you agree to this purpose and our privacy & terms. You can unsubscribe at any time should you wish to stop receiving information from us.

Responsibilities

The Senior Manager oversees four critical Data Center sites, ensuring operational excellence and adherence to company standards. They lead a team responsible for 24/7 operations, manage budgets, and collaborate on regional and global projects.