Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.
Bayshore Healthcare Ltd. is undergoing a significant digital transformation, and we are seeking a results-driven Senior Manager, Digital Application Reliability & Quality to lead our critical application support and quality assurance functions. This is a hands-on leadership role that demands a blend of technical expertise, strategic vision, and a relentless focus on delivering exceptional customer experiences. You will be instrumental in ensuring the seamless operation, continuous improvement, and robust quality of our cloud-based digital service applications. If you are a passionate leader with a deep understanding of modern cloud technologies and a proven track record of driving operational excellence, we want to hear from you.

EDUCATION

• Bachelor’s degree in Computer Science, Information Technology, or a related field

EXPERIENCE

• 7+ years of progressive experience in IT, with a focus on application support, managed services, and/or quality assurance.
• 3+ years of experience in leading and managing technical teams, including experience managing managers/leads.
• Extensive experience with cloud computing platforms (AWS, Azure) and cloud-native architectures.
• Strong technical proficiency in serverless technologies and modern software development practices.
• Proven experience with IT service management tools (e.g., JIRA, ServiceNow).
• Deep understanding of quality assurance methodologies, testing frameworks, and automation tools.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced, agile environment.

PREFERRED SKILLS/EXPERIENCE:

• Proficiency in JavaScript, Node.js, Kubernetes, and serverless technologies.
• Experience with DevOps practices and Agile methodologies.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Administrator).