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Senior Manager - Digital - Mumbai - Lodha (I-Think Techno Campus) at Tata Capital

Thane, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Strategy, Roadmap Definition, Digital Lending, AI Implementation, GenAI Integration, Customer Journey Digitization, Underwriting Processes, Risk Management, Process Automation, Agentic AI Frameworks, Stakeholder Management, Vendor Management, User Experience, Design Thinking, Data-Driven Insights, Market Research

Industry

Financial Services

Description

1. Product Strategy & Roadmap * Define and own the product vision and roadmap for digital lending and AI-driven initiatives. * Align product goals with organisational objectives and regulatory requirements. 1. Digital Lending Solutions * Conceptualise and deliver digital products for retail and corporate lending. * Collaborate with business teams to digitise customer journeys and underwriting processes. 1. AI & GenAI Implementations * Identify opportunities for AI and GenAI integration across customer service, risk management, and process automation. * Drive implementation of Agentic AI frameworks for intelligent decision-making and autonomous workflows. 1. Stakeholder Management * Work closely with technology, data science, compliance, and business teams to ensure seamless execution. * Manage vendor relationships for AI platforms and digital tools. 1. Customer-Centric Design * Champion user experience through design thinking and data-driven insights. * Conduct market research and competitor analysis to inform product decisions. 1. Performance & Governance * Define KPIs and monitor product performance post-launch. * Ensure adherence to security, privacy, and compliance standards.

Responsibilities

The role involves defining and owning the product vision and roadmap for digital lending and AI-driven initiatives, ensuring alignment with organizational goals. Key duties include conceptualizing and delivering digital lending products and driving the implementation of AI and GenAI frameworks across various business functions.