What You’ll Be Doing
- Own and evolve the digital product strategy and roadmap across Digital Lending, Customer Experience and Dealer Services
- Lead digital products across their full lifecycle, from discovery and user research through to launch, adoption and continuous improvement
- Translate business strategy, customer needs and commercial opportunities into clear product priorities and investment decisions
- Partner with Sales, Operations, Risk and Finance and represent the digital product portfolio at executive level
- Champion intuitive, accessible and customer-centred experiences across customer and dealer touchpoints
- Develop business cases for digital investment and track ROI, adoption and value realisation
- Manage key technology vendors and strategic partners
- Monitor emerging technology, digital lending trends and changing customer behaviours to identify future opportunities
What We’re Looking For
You’re a commercially minded digital product leader who can see the bigger picture while understanding what it takes to turn strategy into products customers actually use.
You’ll bring:
- 4+ years’ experience in digital product management, including at least 3 years in a senior leadership capacity
- A strong track record of taking digital products from strategy through to production in complex environments
- Strong product strategy, roadmap and lifecycle management experience
- Experience influencing senior stakeholders and aligning competing priorities
- Strong understanding of customer journeys, product metrics and commercial product management
- The ability to operate effectively through ambiguity and make clear prioritisation decisions
- An understanding of digital architecture, APIs and platform ecosystems, enabling effective partnership with technology and vendor teams
Experience within financial services, lending or automotive will be highly regarded, particularly exposure to digital products supporting dealer or broker channels.
Why Nissan Financial Services?