Senior Manager - E-commerce Operation (Native Chinese/ Based in Shanghai, C at Makro PRO

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-commerce Operation Management, TP Management, Data Analysis, Cross-Functional Collaboration, Project Management, Vendor Management, Communication Skills, Analytical Skills, Data Management, Consumer Goods Industry Knowledge, Tmall Platform Knowledge, Marketing Acumen, Problem-Solving Skills, Relationship Building, Multitasking, Self-Motivation, Innovation

Industry

Software Development

Description

•Strategy & Planning: Develop annual, quarterly, and key promotional campaigns (e.g., 618, Double 11) strategies, sales targets, and budget plans. •TP Management & Collaboration: Serve as the primary point of contact and manager for the TP agency, overseeing daily operations including product listing, campaign applications, storefront design, live streaming execution, and ensuring alignment with brand standards. •Data-Driven Review: Establish a store data monitoring system, regularly analyze operational metrics (traffic, conversion, average order value, etc.), lead post-campaign reviews, and propose actionable optimizations to drive business growth. •Cross-Functional Collaboration: Work closely with product, content marketing, and supply chain teams to ensure seamless operation of the "product-content-operations" workflow. 5+ years of Experience in E-commerce operation management on Tmall, preferably FMCG category business Must have proven experience in 0-1 store launch or leading operations on Tmall/Taobao. Deep understanding of the consumer goods industry, cross-border experience preferred A comprehensive knowledge of the consumer goods industry, including market trends, competitor activities, and industry advancements; Business and marketing acumen. Deep understanding of Tmall platform rules, marketing tools, and advertising logic. Highly data-sensitive with strong analytical skills. Excellent project management and TP/vendor management skills, with the ability to drive partners to achieve goals. Ability to multitask and remain calm under pressure, especially during peak hours or intense situations Ability to communicate effectively through written and spoken word Basic English communication skills required. Excellent communication and problem-solving skills Effective communication skills to collaborate with cross-functional teams and deal with key stakeholders to gain resources. Strong analytical and Proficiency in data management skills: MS-Excel (Professional Level), Outlook, Analytics Platform, Marketplace Back-end platform Relationship building and networking Self-motivated, well-organized, flexible and result oriented Ability to work in a fast-paced, dynamic environment: Innovation and creativity: A forward-thinking mindset to stay updated on industry

Responsibilities

The Senior Manager will develop strategies for promotional campaigns and oversee daily operations with the TP agency. They will also analyze operational metrics and collaborate with cross-functional teams to ensure seamless workflow.