Senior Manager, Education Support at GDG on Campus | University of Sydney

Camperdown, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

156277.0

Posted On

04 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic leadership, Operational management, Stakeholder engagement, Student administration, Process improvement, Team management, Workforce planning, Change management, Risk management, Conflict resolution, Analytical skills, Problem-solving, Higher education systems, Canvas, Communication, Negotiation

Industry

technology;Information and Internet

Description

Full time continuing opportunity Drive education support strategy and operations to enhance teaching, student experience and assessment outcomes across the Faculty of Medicine and Health Base Salary $156,277 + 17% superannuation About the opportunity The University of Sydney is seeking a Senior Manager, Education Support to lead the delivery of education support services within the Faculty of Medicine and Health. This is a senior leadership role responsible for a large, dispersed team delivering services across multiple schools, including scholarships and prizes, student management and assessment support. You will provide strategic and operational leadership to ensure high-quality, consistent education support aligned to faculty teaching objectives. The role partners closely with academic leaders and central portfolios, navigating a complex stakeholder environment to support student lifecycle outcomes and continuous improvement initiatives. This role operates in a dynamic environment, contributing to evolving service delivery models and faculty-wide education priorities. This position is based on campus 4 days per week, with travel required across teaching sites in Greater Sydney. Key responsibilities provide strategic advice and operational leadership to the Head of Education and School leadership, supporting implementation of education strategies and plans lead and manage the delivery of education support services, including scholarships and prizes, across multiple schools manage a large, distributed team, including performance, development, and workforce planning drive process improvement and service consistency across education support functions partner with academic and professional stakeholders to resolve complex student, curriculum, and progression matters ensure compliance with legislative, accreditation, and university requirements oversee reporting, risk management, and continuous improvement initiatives About you demonstrated experience leading education support or student administration functions in a complex organisation, ideally within higher education proven ability to lead and develop high-performing teams in a distributed and stakeholder-rich environment strong understanding of tertiary education systems and processes (e.g. Canvas and student administration systems) excellent stakeholder engagement skills, with the ability to influence and build partnerships across academic and professional groups strong strategic, analytical, and problem-solving capability, with the ability to balance operational delivery and long-term improvement excellent communication, negotiation, and conflict resolution skills highly developed organisational skills, with the ability to manage competing priorities and deliver outcomes Sponsorship / work rights for Australia You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. Pre-employment checks and declarations Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Lena Germinarios, Recruitment Operations by email to recruitment.medandhealth@sydney.edu.au © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Monday 18 May 2026 11:59 PM Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! The University values are excellence, trust and accountability. The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged. The University reserves the right not to proceed with any appointment. The University of Sydney may conduct routine pre-employment checks before an appointment is made. Want to know more about working at the University of Sydney? https://www.sydney.edu.au/about-us.html

Responsibilities

The Senior Manager will lead the delivery of education support services across the Faculty of Medicine and Health, managing a large, distributed team. They will provide strategic and operational leadership to ensure consistent service delivery and alignment with faculty teaching objectives.