Help people create their tomorrow, while you create yours
We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 175 years.
If we do our job well, we genuinely add to the prosperity of our country and its people.

READY TO CREATE YOUR TOMORROW?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.
Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
Looking forward to meeting you

The Customer Success & Protection division delivers Risk and Shared services to all AMP Bank product tribes, along with Customer Protection functions to all AMP Group entities efficiently and effectively. This strategic leadership role is responsible for overseeing the Financial Crime Intelligence & Prevention teams (Both within AMP and through Partners), and driving the strategic direction of AMP financial crime prevention initiatives.

• Lead the strategic development, planning and execution of financial crime prevention programs, interrogating advanced technology and being accountable for review and enhancing data analytics to improve risk performance and reduce false positives
• Own the end-to-end strategy for AML/CTF operations including transaction monitoring, watch list screening, investigations and enhance due diligence along with the execution of these experiences
• Drive innovation in sanctions screening and FATCA compliance through strategic partnerships and technology adoption, ensuring that we have a strong technology and automation focus
• Develop and implement a strategic roadmap for detection and response, including escalation protocols and regulatory reporting.
• Build and maintain strategic partnerships with law enforcement, regulatory bodies, and financial institutions.
• Oversee the development of strategic metrics and reporting frameworks to measure operational effectiveness and compliance.
• Serve as a strategic leader within the Customer Protections leadership team, Inspire and lead a high-performing team of analysts and operational leaders across AMP and offshore partners

What you will bring to the role

• Significant experience and a proven track record in strategy and delivery role within a financial services environment
• Deep understanding of financial crime risk management, regulatory frameworks, and industry trends
• Strong stakeholder influencing/engagement and partnership development skills
• A working knowledge of common law as it relates to fraud and financial crime related activities is desirable
• Demonstrated leadership skills or management / supervisory experienc