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Senior Manager at EXL Talent Acquisition Team

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Management, Client Management, Process Improvement, Employee Satisfaction, Performance Management, KPI Management, Customer Satisfaction, Productivity Improvement, Quality Assurance, Procure to Pay, Accounts Payable

Industry

Business Consulting and Services

Description

* Employee Satisfaction, people development and morale. ( 25%) * Attrition within target levels. (25%) * Improvement in quality and productivity. (10%) * Process performance – as per KPIs over the month. (20%) * Customer Satisfaction. (20%)

Responsibilities

The Senior Manager is responsible for overseeing people development, employee satisfaction, and attrition levels. They also manage process performance, quality, productivity, and customer satisfaction metrics.