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Senior Manager at EXL Talent Acquisition Team

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Customer Service, Quality Control, BackOffice Processes, Service Level Agreements, Process Management, Team Leadership

Industry

Business Consulting and Services

Description

Oversee the day-to-day operations, customer service, and quality control (Focused towards BackOffice Processes) Ensure that all processing is completed in a timely and accurate manner, with a focus on meeting or exceeding service level agreements

Responsibilities

The Senior Manager will oversee daily operations, customer service, and quality control specifically within back-office processes. They are responsible for ensuring all tasks are completed accurately and on time to meet or exceed service level agreements.