JOB DESCRIPTION

JOB TITLE: Senior Manager Financial Promotions & CMA Risk Specialist

KEY ACCOUNTABILITIES:

• Evidence of being a strong technical expert in relation to Customer Communications , Financial Promotions, marketing and communication risks and regulations, including the practical application of these regulations in a digital and agile environment
• Evidence of being a technical expert of Competition and Markets Authority (CMA) rules and guidance, specifically consumer protections including interpretation and traceability, regulatory engagement, and delivery of compliance advice for existing orders
• Monitor industry, consumer, and market trends to inform the development, maintenance, and embedding of policies and risk appetite. Interpret new and existing regulations accurately and adeptly, highlighting the direction of travel and anticipating the impact of the proposed changes across the whole Group.
• Act as one of the Group’s specialist Conduct & Compliance Risk senior managers and represent the organisation, building strong relationships with external partners, in particular with regulators and other governing bodies.
• Ensure risks are measured, monitored, controlled, and reported on a timely basis and consistently across the Group, and provide independent challenge to risk decisions, as they relate to the specialism
• Responsible for maintaining the balance between risk-taking and risk mitigation, defining and developing a clear and comprehensive risk appetite that outlines risk tolerances and risk limits supported by exceptional story telling
• Support the definition and development of appropriate control objectives for Conduct & Compliance Risks. Ensure that the Group’s business processes, systems and activities are conducted in a controlled and compliant manner
• Provide support to risk and control owners to report incidents, exceptions, or non-compliance with control objectives. Take corrective action and implement changes when control objectives are not being met or when existing risks change and/or new risks emerge.