Senior Manager Fixed & Home Segment at Vodafone United States

Kinshasa, Kinshasa, Democratic Republic of the Congo -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Financial Modelling, Data Analytics, Fixed Broadband Technologies, Home Networking, Customer Experience Management, Product Management, Commercial Roles, Cross-Functional Team Leadership, Stakeholder Management, Communication Skills, Negotiation Skills, Resilience, Adaptability, Results-Driven, Influential Leadership

Industry

Telecommunications

Description

A. Strategic Portfolio Management Define and execute the FTTH and FWA product roadmap, including tiered service packages (Basic, Standard, Premium) and value-added bundles. Develop multi-year growth plans aligned with network expansion targets, ensuring geographical coverage. Lead lifecycle management: new product launches, performance reviews, portfolio rationalization, and end-of-life decisions. Design promotional strategies (e.g., installation incentives, bundled device offers, loyalty rewards) in collaboration with Marketing and Loyalty teams. Establish and track KPIs: subscriber net additions, ARPU, churn, installation lead times, average throughput, and NPS. Prepare and present monthly and quarterly business reviews, highlighting performance trends, risks, and opportunities. Direct Reports: 1 Fixed & Home Segment Specialists. Work Risks: Screen time; occasional on-site visits to network and installation sites; flexibility during campaign periods. Partner with Network Planning & Engineering to align product offerings with infrastructure capabilities, rollout schedules, and SLA requirements. Collaborate with Sales & Distribution to ensure effective training, merchandising, and go-to-market readiness for home connectivity solutions. Work with Customer Operations to streamline installation processes, set-up support, and escalations management for premium customers. Engage with Finance & Revenue Assurance for P&L ownership, ROI analysis, and cost control measures. Liaise with Regulatory & Legal to ensure compliance with licensing, regional service obligations, and consumer protection regulations. Bachelor's degree in business administration, Telecommunications, Engineering, or related field; master's preferred. Strong proficiency in strategic planning, financial modelling, and data analytics (Excel, BI tools). In-depth knowledge of fixed broadband technologies (FTTH, FWA), home networking, and customer experience management. 8+ years in product management or commercial roles within telecom or technology sectors, with at least 3 years in fixed broadband. Demonstrated track record in managing fixed service portfolios, driving subscriber growth, and achieving financial targets. Experience leading cross-functional teams and managing key stakeholder relationships. Strategic thinker with strong commercial acumen and customer focus. Influential leader capable of driving alignment and motivating diverse teams. Excellent communication and negotiation skills. Resilient, adaptable, and results-driven in a fast-paced environment.

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Responsibilities

Define and execute the FTTH and FWA product roadmap, including service packages and value-added bundles. Collaborate with various teams to ensure effective product offerings and streamline processes.