Senior Manager, Food & Beverage at The Hong Kong Jockey Club

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Catering Services Management, Food And Beverage Offerings, Quality Assurance, Hygiene Standards, Inventory Management, Supply Chain Management, Customer Service, Performance Standards Setting, Staff Training, Menu Planning, Budget Management, Marketing Strategies, Cost Control, Safety Compliance, Succession Planning

Industry

Non-profit Organizations

Description

The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.The Department Overseeing and managing all aspects of catering services within the racecourse, including the planning, execution, and delivery of food and beverage offerings. This position ensures that high standards of quality and hygiene are maintained, coordinates with chefs and service staff, manages inventory and supply chains, and provides exceptional dining experiences to meet the expectations of guests on race days and during other events hosted at the venue.The Job Ensuring that all staff within areas of responsibilities delight the Members and the public for raceday and non-raceday functions. This includes: Continuously improving operational efficiency, resource planning, and fair allocation of work. Setting up performance standards. Overseeing the training of staff to develop their potential. Inspiring and motivating staff to provide the highest standards of customer service to members and the public. Additionally, this role involves managing all Members' and the public's issues requiring management attention and supervising staff in planning and implementing menus for various events and functions on both racedays and non-racedays. Achieving business results and managing the cost base of HVRC and STRC according to set budget targets through: Implementation of clear goals and marketing strategies aligned with the Club's VMV. Directing staff to prepare marketing plans and achieve budgets. Overseeing the planning and execution of menus, marketing efforts, and promotions. Planning and executing catering deliverables of marketing initiatives to create customer interest and satisfaction. This is achieved by working closely with marketing teams to design and launch promotional programmes. Ensuring that the Club's policies, procedures, and guidelines are implemented, including: Inspections of food and beverage quality, service standards, and cleanliness of public areas and kitchens during operations. Ensuring safety records of staff, Members, and the public comply with statutory standards. Monitoring work processes and ensuring standards are maintained in production kitchens. Ensuring prudent cost allocation and control in expenditure to align with approved budgets. This includes: Reviewing variances in financial reports and taking remedial actions to reduce them. Working with Procurement to source the best F&B and FF&E products with the highest quality and value. Overseeing the management of all aspects of the Catering & Events section, including marketing and sales for events, and developing and executing activities to improve customer satisfaction and maximize profitability. Recommending staffing decisions and planning succession of critical positions through delegation and training to ensure effective management and leadership continuity. Ensuring compliance with safety regulations to provide a safe environment for Members, the public, and staff by: Ensuring all concerned staff obtain valid licenses. Overseeing safety training for all staff. Directing staff to regularly review and inspect facilities. Initiating communication sessions with main stakeholders. Driving the implementation of best practices for a better workplace in operations. Undertaking other duties as needed. About You A minimum of five years of managerial experience in a sizable hospitality operation A degree or higher diploma in Hotel and Catering Management Sound knowledge of Food and amp Beverage management and products A solid understanding of Food and amp Beverage trends Knowledge of HACCP systems is an advantage Proficiency in IT hospitality systems Fluency in both written and spoken English, and Cantonese Proficiency in Mandarin is an advantage Apply Now! We offer competitive salary and benefits packages, dynamic working environment and development opportunities.Add horsepower to your career today. Click the “Apply Now” button to create an account and submit your application.Equal Opportunity and Inclusive Hiring We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Responsibilities

This role involves overseeing and managing all aspects of catering services within the racecourse, ensuring high standards of quality, hygiene, and exceptional dining experiences for members and the public on racedays and non-racedays. Key duties include achieving business results against budget targets, directing marketing efforts, implementing policies, and ensuring compliance with safety regulations.