• You are an experienced professional with a background in Network Analysis
• We are a committed and high performing team
• Together we will deliver faster and simpler customer outcomes through the innovative use of data

SEE YOURSELF IN THE ROLE

As the Senior Manager, Fraud and Scam Network Search , you will lead the design, development, and execution of network-based search capabilities across the Group. Your work will drive investigations, generate insights, and help identify potential victims of coordinated scam activity. You’ll also play a key role in optimising search parameters, automating processes, and enhancing team efficiency to strengthen our fraud prevention efforts.

KEY RESPONSIBILITIES

• Lead a team of analysts and technical specialists to detect and disrupt scam networks using advanced analytics and threat intelligence.
• Design and operationalise network search capabilities in line with regulatory requirements.
• Identify scam typologies and behavioural patterns across digital channels, linking data points (e.g., URLs, wallets, IPs) to uncover coordinated fraud.
• Assess consumer impact and prioritise investigations based on risk and our investigative processes.
• Develop and implement proactive fraud countermeasures and generate actionable intelligence for internal and external stakeholders.
• Collaborate with Operations, Analytics, Capability and Governance teams to deploy strategic and tactical controls.
• Communicate findings clearly to technical and non-technical stakeholders, including senior leadership, through well-documented reports.