Senior Manager - Global Events at SaaS Labs

Palo Alto, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

150000.0

Posted On

16 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

B2B Tech Event Management, CCaaS, SaaS, CX Platforms, Project Management, Cvent, Bizzabo, Salesforce, HubSpot, ON24, Zoom Webinar, Event Certifications, International Events, Lead Quality, ROI Measurement, Customer Sentiment

Industry

Software Development

Description

SaaS Labs is the company behind JustCall, CallPage, and ServiceAgent.ai — products that actually make “better customer conversations” happen. In 10 years, we’ve grown to $40M ARR and 300+ people across India, the US, and beyond, building the AI-powered infrastructure for how businesses talk to their customers. What’s it like to work here? Total ownership. We’re a team that moves with purpose, builds with ambition, and loves seeing our work make real impact. This is a 100% remote role, open to candidates anywhere in the US, with a willingness to travel across the US, UK, and Australia as part of this role. Salary Range : USD 135-150K Annually This is a high-visibility role where you’ll own our entire events charter: from global trade shows to hosted customer summits and innovative digital experiences. You’ll start as an individual contributor with the chance to build and lead your own team as you prove the impact of this channel. What We’ll Count on You For Set the Strategy: Build and execute a bold, revenue-driven event roadmap aligned with GTM priorities. Own the Stage: Run end-to-end execution of global events, from booth design to speaker sessions to memorable customer experiences. Partner for Impact: Work hand-in-hand with Sales, Product Marketing, and Design to deliver integrated event stories that drive pipeline. Measure What Matters: Track pipeline generated, lead quality, ROI, and customer sentiment to prove (and improve) impact. What’ll Make You a Great Match 5+ years in B2B tech event management, ideally in CCaaS, SaaS, or CX platforms. Proven experience with international events and scaling programs. Strong project management and end-to-end execution chops. Hands-on with Cvent/Bizzabo, Salesforce/HubSpot, and virtual platforms like ON24 or Zoom Webinar. Event certifications (CMP, DES) are a plus. Based in the US, with a willingness to travel nationally and internationally (10–20% travel across the US, UK, and Australia). Because Life’s Too Short For Boring Jobs We’re scaling fast—from $40M to $100M ARR—and events are a critical growth lever. You’ll have ownership from Day 1, with the chance to shape how we show up to the world. Work with a high-impact team that thrives on experimentation, speed, and building bold experiences. And on the life side of things: Take time off when you need it. We trust you to manage your energy and schedule responsibly. We don’t track hours, just impact. Work when you’re most productive, as long as you show up for your team. Competitive pay that reflects your skills, experience, and the value you bring. Once a year, we trade Zoom calls for real hugs and high-fives, gathering somewhere nice and sunny to connect, recharge, and celebrate - last was in Phuket and joining hands again in Dubai. Comprehensive physical, dental and mental health coverage for you. Ready to put SaaS Labs on the map—literally and figuratively? Apply now and let’s create events that don’t just gather people but drive real business impact.

Responsibilities

You will own the entire events charter, executing global events from trade shows to customer summits. This role involves setting the strategy, managing event execution, and partnering with various teams to drive pipeline.