SENIOR MANAGER GLOBAL PRICING (STRATEGIC CUSTOMER PRICING) – DHL ECOMMERCE

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
DHL eCommerce is one of the divisions of DHL, dedicated to both domestic and international parcel delivery, through our cutting-edge cross-border products. We are looking for a Senior Manager Global Pricing to join our international team in DHL eCommerce.

JOB PURPOSE

Drive creation and implementation of a state-of-the-art pricing approach towards international major accounts as well as supporting countries in establishing Pricing Excellence or turnaround projects.
Setting common standards, supporting the countries with necessary training, analysis and advice form core activities of this role.

YOUR TASKS

Your main responsibilities would be (but aren’t limited to):

• Establish in collaboration with countries a governance for multi-country tenders and strategic accounts.
• Head respective cross-country regular tender pricing alignment reviews and provide recommendations towards the eCom board members or manage escalation events as they occur
• Engage with central Sales, Product and Operations on new multi-country business opportunities and resulting tenders to support regular rate offering process.
• Create and establish pricing strategies for Pan-European and Global customer accounts
• Guide price setting processes across channels by applying the Pricing Principles Frameset
• Further engage with internal and external stakeholders including local country SMTs to ensure cross-functional alignment and support as needed to drive forward the Global eCS Pricing strategy
• Help countries seeking for revenue opportunities and offer consulting support
• Represent the Pricing function in overall commercial related projects and manage cross functional projects.
• Engage in country pricing projects by providing country benchmarking, guidance and analysis including onsite assistance as and when needed
• Engage with Finance to help and ensure implementation of Pricing requirements with regards to the upcoming deployment of a central billing solution
• Serve as input source for countries towards central pricing with respect to continuous improvements related to systems, tools, processes and reporting
• Market research to continuously ensure our pricing approach and targeted positioning strategy is in sync with market environment
• Stakeholder:
• Communicate and influence senior business leaders to accept and embrace new practices and approaches.
• Develop strong, trusting relationships within Pricing community to ensure acceptance and buy-in for multi-national pricing strategies and to drive forward pricing excellence within the organization.
• Communicate and align within Pricing community on tools, multi-national accounts and pricing strategy to continuously drive pricing excellence from within the organization.