[WHAT YOU WILL BE WORKING ON]

The Integrated Programme (IP) Department leverages technology, behavioural insights and data-driven strategies to create shifts from a programme-centric view to a customer-centric view where personalised goals and recommendations will be served on the app to users in the near future. This new shift has emerged in view of HPB’s ambition towards a holistic and personalised digital delivery of lifestyle interventions, and with HealthierSG in supporting residents in following through with their Health Plan recommendations.
The team will have to understand and connect the plans within the Programmes Group, and across Divisions in aligning objectives and outcomes towards goals. Work will cut cross-functionally with domain experts, developers, and marketing teams to design intuitive, engaging, and customer-centric digital experiences. This would involve conducting user research to drive the evolution of our mobile app offerings, ensuring they meet real user needs and deliver business impact.

As a key member the IP Department, you will be responsible to:

• Design and develop innovative digital programmes that promote healthy lifestyles and user engagement, including executing proof-of-concepts (POCs), proof-of value (POV) initiatives that are aligned with organisation’s priorities
• Lead in the design and review of plans and frameworks in driving engagement and behavioural change through the use of gamification and rewards (monetary and non-monetary)
• Apply and promote the application of behavioural science principles to enhance programme effectiveness and personalisation
• Develop evaluation plans and metrics to measure programme outcomes and user impact
• Analyse quantitative and qualitative data to inform continuous programme improvements
• Engage and coordinate across multiple stakeholders (internal, domain/technical experts, government and external partners)
• Document and keep track of responsibilities such as project-related matters, progress on budget projection and utilisation, and analytics and evaluation.

You will be a part of HPB’s Integrated Solutions and Programme Planning Office (ISPPO), you are responsible to plan, manage, co-design and implement innovative population health projects via smart technological solutions such as wearables, artificial intelligence and machine learning. We collaborate across internal and external stakeholders in a multiple-pronged approach in programme offering to pioneer new technology solutions in transforming preventive health & health promotion initiatives.