Senior Manager IT - End User Compute and Mobility at Eaton USA

Beachwood, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Agile Operating Model, OS Lifecycle Management, Application Delivery, Microsoft Desktop, Cloud Technologies, Virtual Desktop Environments, Endpoint Observability, Agentic AI, Team Management, Client Compute, Mobility Management, Device Management, Manufacturing Processes, Vendor Management, Customer Experience, Knowledge Management

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Experiences should include leading the transformation to an agile operating model. Minimum 10 years of IT experience as an analyst, project manager, engineer or program lead on complex outcome focused, technology projects and programs "* Advance expertise in OS lifecycle management and application delivery. Demonstrated knowledge of Microsoft desktop (M365) and cloud (Azure) technologies. Experience with Virtual Desktop Environments (Citrix, Azure VDI, W365). Understanding of endpoint observability platforms (Nexthink) as well as Agentic AI concepts and platforms." "* Experience managing a globally distributed team of professionals and engineers in Client compute, mobility and modern device management areas. Knowledge of manufacturing business processes and vendor management is a plus." FOR ANY FULLY REMOTE US ROLES OR ANY ROLES THAT ARE OR COULD BE LOCATED IN COLORADO ADD the date that you anticipate to close the application window (THIS DATE CAN BE EXTENDED BUT NOT UPDATED TO EARLIER; EXAMPLE: 26-JAN-24 COULD BE EXTENDED TO 31-JAN-24 BUT CAN NOT BE MOVED UP TO 24-JAN-24)- THESE INSTRUCTIONS NEED TO BE DELETED PRIOR TO POSTING; USE THE BELOW ONLY IF THE ABOVE CRITERIA IS MET ON THIS REQUISITION The application window for this position is anticipated to close on INSERT DATE HERE. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. "* Lead and mentor a technology focused team charged with delivering seamless customer experience related to end user compute and mobility enablement. Creates a more integrated enterprise-wide delivery approach and implement consistent leading-edge client compute practices leveraging Agile principles. Develops Roadmap including investments in tools, technology, and Ensures client compute platform offerings remain innovative and keep pace with changing external market conditions with a focus on leveraging Agentic and Generative AI as a means achieve these goals. Ensure high quality, on-time delivery related to key modernization programs, mobility experience, productivity, and device deployment processes. Mature the strategy to leverage Device-as-a-Service options for device deployment while ensuring improved TCO and customer satisfaction. Collaborate with key business and IT partners across LOBs and functions to align technology and business priorities; negotiate and execute program improvements aligned with business strategy, service quality objectives and financial goals. Develop team capabilities and manage deployment to provide customer-focused design and implementation support. Invest in the development and acquisition of capabilities to support the long-term growth of the compute platform. Streamline, standardize and automate business processes where possible to reduce cost and increase the speed of improvements. Design, develop and deliver processes for continual and consistent knowledge management throughout the End User Compute and Mobility team, ensuring all key stakeholders have easy access."

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Responsibilities

Lead and mentor a technology-focused team to deliver seamless customer experiences related to end-user compute and mobility. Collaborate with business and IT partners to align technology and business priorities while ensuring high-quality, on-time delivery of modernization programs.