Senior Manager, IT Operations at Conduent

Guilherand-Granges, Auvergne-Rhône-Alpes, France -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Functional Management, Operational Management, Program Management, Performance Appraisals, Hiring, Termination, Leadership, Business Planning, Resource Allocation, Problem Solving, Communication, Project Management, Service Delivery, Deployment Validation, Vendor Evaluation, Mentorship

Industry

Business Consulting and Services

Description

Job Track Description: * Requires broad technical expertise and industry knowledge. * Accountable for functional, operational, and/or program management. * Assists others in achieving goals. * Manages performance appraisals and pay reviews. * Manages training for 3 or more employees. * Manages hiring and termination actions. General Profile * Provides leadership to managers and senior professional staff. * Adapts and executes functional or departmental business plans. * May contribute to the development of strategies. * Makes decisions based on resource availability and functional objectives. Functional Knowledge * Understands and applies concepts in the field of expertise. * Has basic knowledge of other disciplines. Business Expertise * Applies an in-depth understanding of how own discipline integrates with related areas. Impact * Impacts the results of own area in the short-term, with potential impact on related area. * Guided by functional business plans. Leadership * Sets priorities and allocates resources for related teams. * Proactively manages resources to meet department goals. Problem Solving * Resolves complex technical and operational problems. Interpersonal Skills * Uses clear communication skills to influence others, including senior leadership. Responsibility Statements * Participates in meetings and provides updates to non-technical business owners. * Maintains records, works with other departments, and understands the impact of their job on the overall business. * Manages simultaneous infrastructure projects. * Ensures service delivery expectations are being met or exceeded. * Validates deployment activities are deployed according to the highest industry standards. * Collaborates with other technical towers to deliver business projects on time and within budget. * Ensures that the technical solution aligns business requirements and technical constraints. * Evaluates new products, services, and vendors. * Weighs pros and cons, including the impact on the system and costs. * Guides all aspects of the IT Operations solutions delivery outcomes. * Provides leadership and mentorship to the team. * Performs other duties as assigned. * Complies with all policies and standards. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form [https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf]. Complete the form and then email it as an attachment to FTADAAA@conduent.com [FTADAAA@conduent.com]. You may also click here to access Conduent's ADAAA Accommodation Policy [http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf].

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Responsibilities

This role involves leading managers and senior professionals, adapting departmental business plans, and setting priorities for related teams to meet goals. Responsibilities include managing infrastructure projects, ensuring service delivery meets expectations, and guiding IT Operations solutions delivery outcomes.