Element Science, Inc. is a medical device and digital health company focused on developing solutions at the intersection of clinical-grade wearables, machine learning algorithms, and lifesaving therapies in order to address leading causes of death and hospitalization in patients with heart disease, primarily as they transition from the hospital-to-home. By putting the needs of patients and physicians first, our personalized digital devices, which are designed for function, comfort, and ease-of-use, aim to redefine the paradigm of care for these patients. Our first product, a wearable patch defibrillator, is initially targeted at treating the more than 500,000 patients in the US with an elevated temporary risk of potentially experiencing a lethal heart rhythm. Headquartered in San Francisco, our funders include Third Rock Ventures, Google Ventures, Deerfield Healthcare, Qiming Venture Partners USA, Cormorant Asset Management, and Invus Opportunities.

QUALIFICATIONS:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 7+ years of progressive, hands-on IT experience, with a clear focus on infrastructure and systems administration.
• Leadership: 2-5 years of experience in a management or lead role, with a demonstrated ability to build, mentor, and scale technical teams.
• Technical Expertise:
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• Demonstrated experience leading and executing IT infrastructure projects such as cloud migrations, network upgrades, and new system implementations (e.g., SSO, MDM, EDR).

• Expert knowledge of Windows and Mac operating systems in a corporate environment.
• Strong, hands-on experience with network management, including TCP/IP, DNS, DHCP, and managing security appliances (e.g., firewalls).
• Proficiency with cloud and SaaS platforms such as Google Workspace, Box, Microsoft, Slack,Jira,AWS, or Azure.
• Security Acumen:
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• Proven experience managing operational security functions, including incident response, vulnerability management, and security tool administration.

• Solid understanding of information security frameworks and compliance requirements (e.g., NIST, HIPAA).
• Skills:
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• Excellent leadership, communication, and presentation skills.

• Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
• A strategic mindset with a passion for continuous improvement and process optimization.

PREFERRED QUALIFICATIONS:

• Relevant IT or Security certifications (e.g., CompTIA Network+/Security+, CISSP, CISM, ITIL).
• Direct experience working in a regulated industry (e.g., medical devices, life sciences).

SUMMARY OF ROLE:

The Senior Manager of IT Operations & Security is a key leadership role responsible for building, managing, and scaling Element Science’s IT infrastructure, daily operations, and security posture. You will oversee all aspects of our corporate IT environment, from end-user support to the hands-on implementation of foundational systems. This is a hands-on leadership role where you will not only manage existing systems but also lead and execute the implementation of new IT and security infrastructure (e.g., SSO, MDM, EDR, cloud migrations) to support our rapid growth. The ideal candidate is a strategic thinker and an operational expert ready to ensure our technology services are reliable, scalable, and secure.
We have a hybrid office and may occasionally require you to travel between our two offices-San Francisco and Redwood City.