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Senior Manager - IT Service Management at Inception42

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 27

Salary

10000.0

Posted On

27 Oct, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

Lead the development and adoption of service management practices and the ITSM platform for internal services and customer-facing operations. Own the platform roadmap, employee service portal, self-service, knowledge, and connected workflows. Lead specialists and delivery partners, working with Engineering, Infrastructure, Application Support, Information Security, and business functions. Service owners and technical teams remain accountable for operating their services and resolving issues.

How To Apply:

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Responsibilities