At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

• Develop, implement, and maintain a comprehensive IT ownership framework for SaaS applications, systems, and services.
• Define and document standardized processes for software procurement, onboarding, administration, renewals, offboarding, and governance.
• Ensure the framework aligns with Angi’s business objectives, policies, and regulatory requirements.
• Regularly review and optimize the SAM framework to ensure its effectiveness and drive continuous improvement.
• Maintain a complete and accurate inventory of all software assets, including application details, vendor information, contract terms, usage data, and license entitlements.
• Track software licenses throughout their lifecycle, ensuring compliance with licensing agreements and optimizing license utilization.
• Utilize SAM tools (e.g., Freshservice, Zapier, Google Workspace) to automate inventory management, license tracking, and reporting.
• Proactively identify and address shadow IT to bring all software usage under IT governance.
• Oversee the software renewal process, including:
• Reviewing usage data and business needs.
• Negotiating renewal terms with vendors (partnering with Procurement).
• Approving or rejecting renewals based on business value and cost, partnering with leadership/business owners.
• Establish and maintain strong relationships with IT, Procurement, Finance, business owners, and software vendors.
• Work with IT Operations to optimize spending by identifying unused licenses and redundant applications.
• Communicate effectively with all stakeholders regarding software usage, costs, renewals, and compliance.
• Provide training to relevant teams on SAM processes and responsibilities.
• Monitor application performance and usage.
• Track key metrics and generate reports to demonstrate the value of the SAM framework.
• Provide regular updates to IT leadership and stakeholders on SAM activities and outcomes.
• Accountable for complete hardware lifecycle management
• Procurement
• Inventory Management
• IT Asset Disposal
• Maintain precise records of hardware assets, encompassing specifics such as model, serial number, location, assigned user, and warranty details.