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Senior Manager at KPMG Global Services

Bangalore, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow Implementation, ITSM, GRC, SecOps, HRSD, CSM, Leadership, ITIL, Agile Methodologies, Scrum, Integration Frameworks, APIs, Communication Skills, Team Management, Strategic Thinking, Project Delivery

Industry

Business Consulting and Services

Description

Candidates should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services) Minimum 10 years of IT experience with at least 7 years specifically in ServiceNow implementation and transformation projects (excludes managed services or enhancement projects). Extensive hands-on experience in designing and developing multiple ServiceNow applications such as ITSM, GRC, SecOps, HRSD, CSM etc. Strong leadership skills with proven experience in managing complex, multi-stakeholder ITSM or other process deployments. Deep understanding of ITIL framework and other IT management tools Demonstrated success in delivering projects using agile methodologies, preferably in a scrum-based environment. Solid knowledge of ServiceNow integration frameworks and APIs. Demonstrated ability to work effectively under pressure and meet demanding deadlines. Exceptional verbal, written communication, and presentation skills with the ability to lead teams and work collaboratively. Strategic thinker capable of setting goals, driving team initiatives, and fostering high-performance teams.

Responsibilities

The Senior Manager will lead ServiceNow implementation projects, ensuring successful delivery and transformation. They will manage complex, multi-stakeholder ITSM deployments and foster high-performance teams.