Senior Manager/ Manager, Donor Operations at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Governance, Compliance, Internal Controls, Audit, Analytical Skills, Documentation, Communication, Anti-Money Laundering, Countering the Financing of Terrorism, Risk Assessment, SOP Development, Training, Cross-Functional Collaboration, Due Diligence, Transaction Monitoring, Charities Act

Industry

IT Services and IT Consulting

Description

[What the role is] We are seeking a highly motivated and experienced person to manage the governance and compliance efforts for incoming donations for the Philanthropy Group in NCSS. This role focuses on ensuring that all donations are processed in accordance with relevant laws, regulations, and internal policies, including the Charities Act, Code of Conduct (CoC), the Singapore Government Instruction Manual (IM), and Anti-Money Laundering (AML) guidelines. [What you will be working on] • Ensure compliance and governance processes for all incoming donations for alignment with statutory and internal requirements. • Develop, review, and maintain comprehensive SOPs and internal guidelines for the processing, documentation, and handling of donations. • Ensure adherence to the Charities Act, CoC, Instruction Manual (IM), and relevant internal controls across all donation activities. • Design and implement Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) controls, including donor due diligence and transaction monitoring procedures. • Identify and escalate potential suspicious donation transactions in accordance with AML/CFT standards. • Serve as the primary liaison for internal and external audits, ensuring timely and accurate responses to audit findings related to donation programs. • Work closely with cross-functional teams (e.g. Finance, IT, Program Operations) to embed governance and compliance best practices in end-to-end donation workflows. • Provide compliance training and awareness to staff involved in donation-related activities. • Conduct periodic reviews and risk assessments of donation processes to identify gaps and implement improvements. • Prepare regular reports for senior management on compliance status, audit outcomes, and governance enhancements. [What we are looking for] Personal Competencies: Serving with Heart, Commitment and Purpose Thinking Clearly and Making Sound Judgements Data Management & Analysis Change Management Business Acumen Skills Required: 1. Strong knowledge of: a. Singapore’s Charities Act b. Code of Conduct (CoC) and Instruction Manual (IM) c. Anti-Money Laundering (AML)/Countering the Financing of Terrorism (CFT) practices. 2. Demonstrated ability to manage audits and regulatory reviews independently. 3. Strong analytical, documentation, and communication skills. Experience & Special Certification(s): 2 - 5 years of experience in governance, compliance, internal controls, or audit—preferably within the public sector, charity, or regulated environment. Only shortlisted candidates will be notified. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The Senior Manager/Manager of Donor Operations will manage governance and compliance for incoming donations, ensuring adherence to relevant laws and internal policies. This includes developing SOPs, implementing AML controls, and serving as a liaison for audits.