Senior Manager/Manager (Human Performance & Wellbeing) at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Performance Psychology, Human Factors, Safety Management, Coaching, Fatigue Management, Stress Management, Decision-Making, CISM, Safety Culture, Data Analysis, Stakeholder Management, Communication, Interpersonal Skills, Project Management, Analytical Thinking, Programme Development

Industry

IT Services and IT Consulting

Description

[What the role is] We are seeking an experienced Human Performance Specialist to join our Safety Division. This role is crucial in optimising both the performance and well-being of our Air Traffic Controllers (ATCOs), Air Traffic Control Support Officers (ATCSOs) and Engineers while driving our human factors and safety initiatives. The position combines expertise in performance psychology, human factors, and safety management to ensure the continued excellence of our air navigation services. [What you will be working on] Performance Enhancement & Mental Well-being: Conduct individual and group coaching sessions Develop and implement performance enhancement programmes Design and drive mental well-being initiatives including peer support programmes Provide training on fatigue management, stress management, and decision-making Support fitness for duty assessments and return-to-work programmes Human Factors & Safety: Lead human factors investigations and analyses Develop preventive strategies based on investigation findings Contribute to safety management system improvements Conduct workload and fatigue management studies Design and deliver human factors training programmes Critical Incident Stress Management: Establish and maintain CISM programme Provide psychological support following critical incidents Facilitate group debriefings and peer support sessions Monitor and analyze programme effectiveness Develop post-incident support frameworks Organisational Assessment & Development: Design and conduct safety culture surveys and focus groups Analyze operational data to identify human performance trends Develop performance metrics and assessment frameworks Provide evidence-based recommendations to management Support the development of human performance policies [What we are looking for] Required: Trained in Psychology, Human Factors, or related field Minimum 8 years experience in aviation psychology or human factors Strong expertise in performance coaching and human factors analysis Experience in safety investigations and incident analysis Proven track record in programme development and implementation CISM certification or equivalent crisis intervention training Preferred: Qualifications in Aviation/Organizational Psychology or Human Factors Experience in Air Traffic Control or Air Navigation Services Certification in psychometric assessments Background in safety management systems Training and facilitation experience Skills & Competencies Strong analytical and critical thinking abilities Excellence in stakeholder management Outstanding communication and interpersonal skills Ability to work independently in a complex environment Project management capabilities Data analysis and reporting expertise What We Offer Opportunity to shape human performance initiatives in a world-leading ANSP Professional development opportunities Competitive compensation package Collaborative work environment Global industry exposure Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 3-year contract in the first instance, and may be considered for placement on a permanent tenure or a contract renewal. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The role involves optimizing the performance and well-being of Air Traffic Controllers and Engineers through coaching, training, and the development of performance enhancement programs. Additionally, it includes leading human factors investigations and contributing to safety management system improvements.