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Senior Manager / Manager, Sales at GO-Global Outsourcing Inc

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

11 Dec, 26

Salary

0.0

Posted On

12 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Office & Administrative Support

Description

Key Accountabilities And ResponsibilitiesFormulate and execute strategies to meet or exceed branch revenue and profitability targets.
Stay informed about local market conditions, customer preferences, and competitor activities to identify growth opportunities.
Collaborate with marketing teams to design and implement branch-specific promotions to attract new customers and retain existing ones.
Establish and maintain relationships with corporate clients, local businesses, and travel agencies to drive business growth.
Lead, mentor, and manage the branch team, including Rental Agents, Fleet Controllers, and Supervisors, ensuring alignment with company objectives.
Participate in hiring processes and oversee the onboarding and continuous training of branch staff to enhance skills and performance.
Set individual and team goals, conduct regular performance reviews, and provide constructive feedback to improve team output.
Foster a positive work environment, boosting team morale and maintaining high levels of employee satisfaction and retention.
Ensure that all customers receive exceptional service, addressing their needs and resolving complaints efficiently and professionally.
Uphold Sixt's brand promise by maintaining high service standards and ensuring consistent customer experiences.
Handle complex customer concerns, complaints, or disputes that require managerial intervention.
Collect and analyse customer feedback, using insights to improve service quality and operational processes.

Responsibilities