Senior Manager - Marketing Technology DevOps at Southwest Airlines

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

187400.0

Posted On

15 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

DevOps, Marketing Technology, Go-to-market Channel Activation, Platform Capabilities, Web Content Development, Digital Analytics, ROI Measurement, Technical Thought Leadership, Cross-functional Team Leadership, Project Management, Stakeholder Expectation Management, Negotiation, Communication, Software Development Practices, Personnel Practices, Business Principles

Industry

Airlines and Aviation

Description

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Southwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The Senior Manager Marketing Technology DevOps optimizes the GTM (go-to-market) channel activation & platform capabilities for our Marketing and Digital Organizations, allowing business partners to create content at scale and personalize experiences for our customers. They’ll innovate and drive web content development, and leverage marketing and digital analytics to inform our business partners on ROI (return on investment). The Sr Manager Marketing Technology DevOps is a detail-oriented thinker, who is ready to drive the future of Southwest’s Technology. Additional Details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc. Lead the resolution of organization, team and individual issues, making appropriate decision Develop and execute strategies and processes to improve performance and the value of products and services provided Lead cross-functional Teams to deliver solutions and services to meet enterprise needs Provide Technical thought Leadership related to assigned functional areas Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams Work with Technology and business partners to measure financial benefits and demonstrable business value May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Advanced knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising Advanced knowledge of personnel practices and regulations Advanced knowledge of software development practices, concepts, methodologies, tools and trends Advanced knowledge of project management methodologies Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams Ability to provide tactical leadership for Team(s) Ability to use appropriate motivation and influence techniques to achieve desired Team results Ability to set and manage stakeholder expectations Ability to deliver quality projects on time and within budget Ability to manage projects using the organization's project management methodology Education Required: High School Diploma or GED Required: Required: Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal training Experience Demonstrated experience in directly or indirectly leading team(s) Fully functioning, broad knowledge in: A Business and/or Information Technology environment Leading teams and providing work direction Preferred: Experience in AJO/CJA/RTCDP Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information Air travel with frequent overnight stays required Ability to work extended hours as needed Pay & Benefits Competitive market salary from $168,650 - $187,400 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount doesn’t guarantee employment for any particular period of time **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 02/15/2026

Responsibilities

This role optimizes go-to-market channel activation and platform capabilities for Marketing and Digital Organizations, enabling business partners to create content at scale and personalize customer experiences. The manager will lead, support, and influence departmental goals, deliver technology solutions using best practices, and build collaborative relationships to drive change across business and technology teams.