YOUR IMPACT

The Senior Manager, Marketplace Business Development works alongside a team of managers and individual contributors/technical/functional experts that have end-to-end business ownership over the growth and operational integrity of the marketplace channel within Lowe’s Online Digital Commerce. This role proactively identifies, vets, and converts a pipeline of new sellers for Lowe’s Marketplace. Additionally, this role will support the broader team with associated needs through a business lens leveraging insights and developing processes to improve the seller and customer journey. This leader is responsible for working with cross functional teams and interacting regularly with senior management to deliver team goals and organizational KPIs.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree Business, Marketing, Project Management, Communications or related field
• 8 years’ experience in marketplace development or relevant experience
• 8 years’ experience in project management, product management, business analysis, program management or product marketing
• 6 years’ experience in external sales
• 5 years’ experience leading others directly or indirectly
• 5 years’ experience negotiating contracts and legal terms

PREFERRED SKILLS/EDUCATION

*We encourage you to apply even if you do not have all the preferred skills or experience. *

• Master’s Degree Business Administration or similar advanced degree

MINIMUM QUALIFICATIONS

• 8 years’ experience in marketplace development or relevant experience
• 8 years’ experience in project management, product management, business analysis, program management or product marketing
• 6 years’ experience in external sales
• 5 years’ experience leading others directly or indirectly
• 5 years’ experience negotiating contracts and legal terms
• Bachelor’s Degree Business, Marketing, Project Management, Communications or related field

PREFERRED SKILLS/EDUCATION

*We encourage you to apply even if you do not have all the preferred skills or experience. *

• Master’s Degree Business Administration or similar advanced degree

KEY RESPONSIBILITIES

• Builds relationships with sellers to expand the product offering on Lowe’s Marketplace
• Identifies trends and opportunities in the market, alongside merchant partners and competitive intelligence teams, to inform strategic decision making
• Builds a roadmap to address seasonality and the associated operational timeline to ensure relevant assortment is live for key events (e.g. Spring, Halloween, Holiday)
• Negotiates terms and agreements with sellers to ensure a favorable outcome for both parties
• Partners cross-functionally with Merchandising, Digital Category Optimization, Marketing, Onboarding, and Support teams to align business goals and deliver a best-in-class seller and customer experience
• Monitors competitor activity to identify best practices and differentiate our marketplace offering
• Reports out to senior leadership and various stakeholders regularly on progress and strategic decision making
• Analyzes performance data and continually tracks to KPIs to assess marketplace performance and categories with additional opportunity
• Manages issue triage by working alongside the team of subject matter experts to promote understanding of broader omni-impacts
• Continuously reviews, refines, and helps identify prioritization of the technology roadmap to drive new features and overall seller journey improvements
• Leads a team in support of achieving the company’s mission. Manages performance and fosters an inclusive environment to help associates achieve their potential

KEY RESPONSIBILITIES

• Manage digital onboarding and assortment planning for Marketplace sellers by leveraging insights, competitive intelligence, and data analytics to grow and optimize product selection.
• Work closely with internal teams—including merchandising, category optimization, marketing, onboarding, and support—to align on strategic goals and enhance both seller and customer experiences
• Monitor KPIs, identify marketplace trends and category opportunities, and provide actionable insights to senior leadership to support strategic planning and decision-making.
• Develop and manage seasonal roadmaps to ensure relevant, timely, and sustainable assortment updates for key sales events while maintaining marketplace standards and operational timelines.
• Manage and mentor a high-performing team, foster an inclusive work environment, and help drive improvements to the seller journey by prioritizing features in partnership with onboarding and tech teams.