Job Description
Posting Start Date: 03/07/2025
Job Title: Senior Manager of Education
We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.
Job Description:

JOB REQUIREMENTS

• Bachelor’s degree in Education, Public Administration, or related field.
• Minimum 5 years of experience in adult education, event planning, or association management.
• Proven track record of managing high-volume educational programs with measurable outcomes.
• Experience working with military, government, or regulated sectors preferred.

Preferred

• Association management experience

• Experience running large scale attendee eventsExperience overseeing an online education events

ADDITIONAL REQUIREMENTS

Travel up to 20%

BENEFIT SUMMARY

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.

MAIN RESPONSIBILITIES

Program Execution & Event Management

• Plan and execute a robust calendar of educational events, including webinars, workshops, and regional trainings
• Manage speaker coordination, session logistics, and post-event evaluations to ensure quality and consistency.
• Collaborate with the Events and Marketing teams to ensure seamless delivery and promotion of programs

Audience Engagement & Growth

• Develop strategies to increase participation across member segments and targeted customer groups.
• Leverage chapter infrastructure and volunteer networks to expand reach and localize offerings
• Monitor participation trends and feedback to continuously improve program design and delivery.

Operational Support

• Maintain accurate program records in Altai AMS and Path LMS, ensuring data integrity and reporting accuracy
• Coordinate with the Education Coordinator to manage registration, CPE tracking, and learner communications.
• Support the Director in preparing reports, dashboards, and presentations for internal and board use.

All other duties as assigned