WHY JOIN US?

Be a hero for our rare disease patients
At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.
Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.
If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

POSITION SUMMARY:

ultrafocused – Work together to fearlessly uncover new possibilities
Reporting to the Director/Head of Global Medical Information and Communications (MI/MC), the Senior Manager of Global MI/MC will be responsible for supporting the development and review of medical content to support both approved products and investigational programs within Ultragenyx’s rare disease portfolio. This individual will create and maintain accurate, balanced, timely materials that support scientific exchange, respond to unsolicited medical inquiries, and align with the global strategy. This is a cross-functional role requiring strong scientific acumen, attention to detail, and the ability to manage priorities across one or more therapeutic areas. The ideal candidate is adaptable, proactive, highly collaborative and capable of navigating shifting demands while maintaining a high standard of excellence.

REQUIREMENTS:

• Advanced degree in life sciences (PharmD, PhD or equivalent).
• 2-3 years of experience in medical information, medical/scientific communications, or medical affairs, preferably within the pharmaceutical or biotechnology industry.
• Ability to lead one or more therapeutic areas.
• Experience in medical writing, including creation of medical information content.
• Experience with promotional and/or non-promotional materials review processes.
• Ability to analyze, interpret, and communicate complex clinical and scientific data clearly and concisely.
• Strong written, verbal, and presentation skills.
• Ability to prioritize and manage multiple projects in a fast-paced, dynamic environment.
• Understanding of regulatory, legal, and compliance considerations related to medical information.
• Experience in managing medical information vendors preferred.
• Experience in rare disease and/or gene therapy a plus.
• Product launch experience a plus.
• Experience supporting Global Medical Information functions a plus.
• Willingness to travel, approximately 10%. #LI-CS1 #LI-Hybrid #LI-Remote

• Support the development, maintenance, and lifecycle management of global medical information materials (e.g., SRLs, FAQs) across more than one therapeutic area, incorporating data from congresses and publications.
• May serve as the global and US medical reviewer for promotional and non-promotional materials through the MRC and MARC processes.
• Partner with cross-functional teams (e.g., Global Medical Affairs Strategy, Compliance/Legal, Regulatory, Clinical Development, etc.) to ensure materials are scientifically rigorous, fair balanced, and aligned with global strategy.
• Provide support for the global medical information call center vendors including training, compliance, and metrics/insights reporting (e.g., monthly, annual, and ad hoc reports and Sunshine Act reporting).
• Provide accurate, complete, and timely responses to escalated medical information inquiries from internal teams, healthcare providers, and consumers, or triage them appropriately.
• Lead the creation of and execution of Medical Affairs congress deliverables, including medical booth content, cross-functional coordination, and medical booth presence.
• Provide support for the creation and updates of Scientific Platforms in collaboration with external vendors and internal stakeholders.
• Create strong working relationships with internal partners including Global/Regional Medical Directors, Med Affairs Training, Clinical Dev/Ops, Patient Advocacy, Legal, Compliance, Safety, Publications, MSL Directors, Corporate Communications, and Regulatory Affairs.
• Support functional excellence within MI/MC, including training of team members and mentoring interns as needed.