Senior Manager of Process Improvement and Reporting at Samsung Electronics

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Improvement, Operations Management, AI Solutions, Automation, Analytical Skills, Project Management, Lean Methodology, Six Sigma, Agile, Communication Skills, Interpersonal Skills, Cross-Functional Collaboration, Reporting Systems, Continuous Improvement, Telecommunications, Technology Sector

Industry

IT Services and IT Consulting

Description

Position Summary Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities Roles & Responsibilities We are seeking a highly motivated and results-driven Senior Manager to lead process improvement and reporting management initiatives for the AT&T account team. The ideal candidate will be responsible for identifying opportunities to enhance operational efficiency, reduce waste, and optimize workflows through innovative solutions, including the strategic use of AI and automation. This role will play a critical part in driving continuous improvement and ensuring the team operates at peak performance. Position Objective Lead and implement process improvement initiatives to streamline workflows, reduce inefficiencies, and enhance overall productivity. Identify and eliminate waste in current processes to save time and resources. Develop and execute strategies to integrate AI and automation tools into daily operations, enabling the team to work smarter and more effectively. Collaborate with cross-functional teams to analyze current processes, gather feedback, and recommend actionable improvements. Manage and oversee the development of comprehensive reporting systems to track key performance metrics and ensure data-driven decision-making. Monitor and evaluate the effectiveness of implemented changes, making adjustments as needed to achieve desired outcomes. Foster a culture of continuous improvement by encouraging team members to identify and propose innovative solutions. Stay abreast of industry trends, emerging technologies, and best practices in process improvement and automation. Provide leadership, mentorship, and guidance to team members, ensuring alignment with organizational goals Skills and Qualifications Minimum Qualifications: Bachelor's degree in Business Administration, Management, Information Systems, or a related field; MBA or advanced degree preferred. Minimum of 8 years of experience in process improvement, operations management, or a similar role. Educational experience can be taken into consideration in relation to the total experience level. Proven experience in implementing AI and automation solutions to improve business processes. Strong analytical skills with the ability to interpret data and translate insights into actionable strategies. Excellent project management skills with a track record of delivering results on time and within budget. Proficient in process improvement methodologies such as Lean, Six Sigma, or Agile. Strong communication and interpersonal skills with the ability to collaborate effectively across teams and levels of the organization. Experience working with large-scale accounts, preferably in the telecommunications or technology sector. Preferred Qualifications: Experience with AT&T or similar large-scale accounts. Familiarity with enterprise-level reporting tools and software. Knowledge and experience of AI-driven tools and platforms relevant to process optimization. Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/ Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/ * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. * Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries. Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).

Responsibilities

Lead process improvement initiatives to enhance operational efficiency and productivity. Collaborate with cross-functional teams to analyze processes and implement innovative solutions.