Senior Manager of Tax AI Learning, Enablement & Adoption at BDO USA Experienced Career Site

Mclean, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

180000.0

Posted On

18 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI learning enablement, Curriculum development, Instructional design, Change management, Tax practice operations, Digital transformation, Professional development, Stakeholder management, Strategic planning, Content governance, Technical training, Leadership enablement, Risk management, Data analysis, Project management, Communication

Industry

Accounting

Description

Job Summary: The Senior Manager of Tax AI Learning, Enablement & Adoption is responsible for owning and delivering AI learning and enablement for the Tax practice. This role translates firm level AI strategy into structured curricula, role based learning paths, and practical training experiences that build sustained capability across tax professionals. The focus is on developing skills, confidence, and sound professional judgment in AI supported tax work rather than defining AI strategy or building tools. Positioned at the intersection of Tax, People Operations, and learning enablement, this leader partners closely with Tax leadership, training teams, and technology stakeholders to embed AI learning into existing onboarding, technical training, and professional development programs. The role ensures AI enablement is scalable, consistent, and aligned to Total Tax Focus principles across compliance, planning, and advisory services. The Senior Manager owns and delivers comprehensive AI learning roadmaps, defines proficiency expectations, and governs AI learning content to ensure accuracy, consistency, and policy alignment. Through structured instruction, practical job aids, and integrated learning models, this role equips tax professionals at all levels to apply AI responsibly, defensibly, and effectively in client service. Job Duties: AI Learning & Enablement Leadership * Owns the design, development, and execution of AI learning and enablement for the Tax practice, translating firm‑level AI strategy into structured, scalable learning programs * Serves as the primary leader responsible for equipping tax professionals with the skills, confidence, and judgment required to apply AI responsibly in tax research, planning, compliance, and advisory work * Focuses on sustained skill development and proficiency rather than one‑time training events or tool rollouts Curriculum, Learning Design & Delivery * Designs comprehensive AI learning roadmaps for the Tax practice, including foundational, role‑based, and advanced learning paths aligned to job roles, experience levels, and service lines * Develops structured curricula, course materials, and learning assets that clearly articulate how AI is applied in real tax scenarios * Defines and implement effective learning delivery models, including instructor‑led training, facilitated workshops, peer learning, self‑guided content, and in‑workflow learning * Creates practical job aids, playbooks, prompts, and workflow examples that reinforce learning at the point of work * Ensures learning experiences emphasize sound professional judgment, appropriate review of AI outputs, and defensible application in client delivery Proficiency, Measurement & Content Governance * Defines AI proficiency expectations for tax professionals in partnership with People Operations and Tax leadership * Establishes methods to assess learning effectiveness and skill adoption, including proficiency benchmarks, feedback mechanisms, and continuous improvement loops * Owns governance of AI learning content, ensuring materials remain accurate, current, policy‑aligned, and consistent across the Tax practice * Regularly refresh curricula and learning assets as AI capabilities, tools, and regulatory considerations evolve Integration with Tax Training & Practice Operations * Partners with Tax training leaders, People Operations, and practice leadership to embed AI learning into existing onboarding, technical training, and professional development programs * Ensures AI enablement aligns with Total Tax Focus principles and supports integrated, client‑centric service delivery * Collaborates with Tax Digital Transformation & Innovation and Technology teams to ensure learning content reflects real workflows and approved AI capabilities, without owning tool or strategy design Leadership Enablement & Change Support * Equips Tax leaders, managers, and facilitators with guidance and tools to reinforce AI learning, model effective usage, and support teams through adoption * Helps leaders reframe success in AI‑enabled work toward insights generated, problems solved, and value delivered rather than activity volume * Identifies learning‑related adoption barriers and design targeted enablement interventions to build confidence and consistency across the practice Governance, Risk & Responsible AI Use * Partners with Tax Quality, Risk Management, Legal, and IT stakeholders to apply and reinforce firm‑defined guardrails, review protocols, and accountability models for AI‑enabled tax work * Monitors evolving AI capabilities and regulatory considerations to inform learning updates and enablement materials Qualifications, Knowledge, Skills and Abilities: Education: * Bachelor’s degree, required Experience: * Experience leading learning enablement, curriculum development, or large‑scale training initiatives for professional or technical audiences, strongly preferred * Experience related to AI, digital, or technology‑enabled work, strongly preferred * Demonstrated experience leading learning enablement, digital transformation, or AI adoption initiatives that drive sustained capability and behavior change, preferred * Experience designing and delivering professional learning programs, including curriculum development, instructional design, facilitation, or enablement for technical or professional audiences, preferred License(s)/Certification(s): * N/A Software: * Proficient in Microsoft Office suite, including Word, Excel, PowerPoint, and outlook, required * Proficient in Microsoft Copilot, ChatGPT, and other enterprise LLMs, preferred * Prior experience in Power BI, Tableau, and Power Automate, preferred * Prior experience in financial systems, including but not limited to Oracle, preferred * Prior experience with Thomson Reuters, Bloomberg Tax AI Assistant, Blue J, CCH AnswerConnect, TaxGPT and/or CPA Pilot, as applicable, preferred Language(s): * N/A Other Knowledge, Skills & Abilities: * Proven ability to translate complex concepts into structured learning experiences and practical guidance for end users * Strong collaboration skills across professionals, technology teams, and leadership stakeholders * Ability to design and scale learning programs across large, complex professional organizations * Elite organizational skills with the ability to work effectively both independently and in team environments * People‑focused mindset with the ability to communicate effectively across diverse audiences * Proactive, forward‑looking approach to anticipating challenges and enabling solutions * Ability to lead through influence and partnership * Passion for the vision and mission of the consolidated Tax practice Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $140,000 - $180,000 Maryland Range: $140,000 - $180,000 NYC/Long Island/Westchester Range: $140,000 - $180,000 Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on: * Welcoming diverse perspectives and understanding the experience of our professionals and clients * Empowering team members to explore their full potential * Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities * Celebrating ingenuity and innovation to transform our business and help our clients transform theirs * Focus on resilience and sustainability to positively impact our people, clients, and communities * BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! [https://www.bdo.com/getmedia/792cf457-f43e-4bb7-a937-a0f8d55f6ecb/BDO-Benefits-Brochure.pdf] *Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets Click here to find out more! [https://protect-us.mimecast.com/s/US5qCDkoYJC5g3L6SWPvmU?domain=nam12.safelinks.protection.outlook.com]

Responsibilities

The Senior Manager owns the design and execution of AI learning programs to build sustained capability across the Tax practice. They partner with leadership to integrate AI training into existing workflows while ensuring content accuracy and policy alignment.