This position is responsible for the execution of Arvato’s North American logistics processes supporting multiple customers and Arvato warehouses. Specific responsibilities include, but are not limited to:

• Responsible for all operational tasks for North American transportation management via management of transportation professionals to ensure best in class operations strategy.
• Understand multi-client, multi-sector and multi-location networks.
• Ability to optimize transportation solutions over all modes (e.g. ocean, parcel, LTL and TL).
• Establish, track, and analyze and transportation-related KPIs.
• Provide transportation leadership and solution design support to customers as a value-added service.
• Drive development of a continuous improvement culture by identifying inefficiencies, implementing process improvements, and increasing service quality.
• Execute carrier performance reviews to identify service and revenue improvement opportunities, implement corrective actions and cost management strategies accordingly.
• Support the successful implementation of new customers and onboarding of carriers, ensuring seamless integration into existing logistics processes
• Ensure carrier compliance with company policies, safety standards, and regulatory requirements.
• Analyze and present the financial impact of logistics changes, such as routing, shipping mode shifts, and network optimization with carriers. Serve as a senior escalation point for resolving day-to-day operational issues, ensuring minimal disruption.
• Support the development, documentation, and maintenance of standardized operating procedures (SOPs) for nationwide logistics process.