Senior Manager, Operations at Atlanta Community Food Bank Inc

East Point, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse Operations, Inventory Control, Order Fulfillment, Shipping, Receiving, Order Picking, Staff Supervision, Team Development, Logistics, Supply Chain Management, Inventory Management, Safety Protocols, Process Improvement, Warehouse Management System, Analytical Skills, Problem-Solving

Industry

Non-profit Organizations

Description

Description This position is in-office every day at our East Point locations and must be available to work weekend and flexible hours, as needed Who We Are: The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia. Where You’ll Work: Logistics / Supply Chain About the Role: This individual is responsible for supporting the overall operational functions including but not limited to shipping, receiving, order picking and order fulfillment, box building and repack processes, while maintaining warehouse cleanliness and appearance, food safety and personnel safety. Responsible for leading the Food Bank’s production workflows, Produce Repack, Protein Repack, and Box Build. This role oversees food-safety-critical repack environments, ensuring product is evaluated, sorted, repacked, and prepared for distribution in compliance with established guidelines, food safety standards, and internal quality expectations. The Senior Manager, Operations directs and engages employees, supervisors and managers to achieve productivity goals and to execute on the Food Bank’s mission. This individual spends most of his/her time coaching and leading the operations team to efficiently and safely achieve production and quality goals. What You’ll Do: Supports Team: Assigns performance goals, initiatives and work tasks to direct reports Coaches and develops team members to successfully perform in roles Oversees employee relations and leads staff selection, performance and compensation evaluations, corrective action and terminations, as necessary Conducts regular department meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, and foster idea sharing Operations and Warehousing: Oversees the systems integrations related to the acquisition and receipt of all inbound products, the order fulfillment process for agency deliveries or pick-ups, and order pull process. Manages the daily workload and safety of Warehouse Supervisors and associates. Reviews and set priorities to ensure orders are correct, complete, and leave on time. Directs, coordinates and monitors the daily activities & performance of Operations team to ensure compliance with standard Company policies, procedures, quality and food safety. Establishes and implements processes and systems to meet production goals and traceability standards. Defines accountability and metrics with measurable performance goals for managers, supervisors and their subordinates. Manages the integration of the WMS (warehouse management system) for receiving, order picking and fulfillment. Provides oversight to box build production, balancing inventory and stock rotation. Key Competencies we look for in All our Food Bankers are: Customer Focus Decision Making Accountability The Ability to Navigate Change If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply. What You’ll Need: Skills and Experience your resume should demonstrate: Demonstrated experience in managing warehouse operations, including inventory control, order fulfillment, receiving, shipping, storage, and order picking. Proven leadership skills in supervising and developing warehouse staff, providing training, guidance, and performance feedback to ensure team productivity and effectiveness. Knowledge of logistics and supply chain management principles, including transportation, distribution, procurement, and vendor management. Expertise in inventory management practices, such as stock rotation, cycle counting, inventory accuracy, and managing inventory levels to support operational needs. Understanding warehouse safety protocols, OSHA regulations, and compliance requirements related to workplace safety, equipment operation, and hazardous materials handling. Able to provide examples in identifying operational inefficiencies, implementing process improvements, and optimizing workflows to enhance productivity and efficiency in the warehouse. Familiarity with warehouse management systems (WMS), inventory tracking software, and Microsoft Office Suite for data analysis, reporting, and communication. Strong analytical and problem-solving skills to troubleshoot issues, resolve challenges, and make data-driven decisions to improve warehouse operations. Excellent communication skills, both verbal and written, to effectively communicate with team members, supervisors, cross-functional teams, and external stakeholders. There may be some Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in a typical warehouse setting with varying temperatures. Must be comfortable working in a warehouse environment with varying temperatures and be able to lift up to 50 pounds. This position will require frequent bending, stooping, reaching, climbing, and walking, and there may be extended periods of sitting and/or standing. This position would normally have routine opportunities to alter physical position or change eye focus.

Responsibilities

This individual is responsible for supporting overall operational functions including shipping, receiving, order picking, fulfillment, and repack processes while ensuring warehouse cleanliness and safety. The role directs and engages employees and supervisors to achieve productivity goals by coaching the operations team to efficiently and safely meet production and quality targets.