Senior Manager Operations at FedEx Express Australia Pty Limited

Lonate Pozzolo, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Coaching, Performance Oversight, Regulatory Compliance, Continuous Improvement, Collaboration, KPI Monitoring, Strategic Planning, Communication, Organizational Skills, Budget Management, Project Management, Networking, Problem Solving, Bilingual Communication

Industry

Freight and Package Transportation

Description

Company:ITJ FedEx Express Italy s.r.l. Address: Lonate Pozzolo Nuova Cargo City - Aeroporto di Malpensa Scheduled Weekly Hours:39 Worker Type:Regular Posting Start Date9-feb-2026 Posting Close Date:22-feb-2026 Job Family:FXE-EU: Senior Manager Operations (ID) Position Summary: We have an exciting opportunity for you to join our team as a Senior Manager Operations Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. What you will be doing: Lead and manage a team of Operations Managers, providing guidance, coaching, and performance oversight. Ensure compliance with all regulatory requirements and company standards related to airport operations. Drive continuous improvement initiatives to optimize processes, enhance productivity, and maintain high service quality. Collaborate closely with cross-functional teams to ensure seamless coordination of operational activities. Monitor KPIs and operational metrics, implementing corrective actions when necessary. Report directly to the Managing Director, contributing to strategic planning and decision-making. What do you bring with you: Bachelor’s Degree. Demonstrated leadership with the ability to lead other leaders. Recruits, develops, motivates and manages the team performance, including managers, and ensures that team members have the competencies, capabilities &tools to consistently deliver on individual and team objectives. Ensures managers are effectively communicating and managing processes and procedures to ensure optimal departmental performance. Ensures effective succession planning within team. Strong organizational and prioritization skills. Prepares and submits annual Malpensa site plans, including budget, to upper management, taking appropriate actions in order to optimize costs and to remain within agreed parameter. Oversees/leads department wide projects/initiatives in order to deliver planned results on time and within budget. Builds effective networks relationships within own department and with key stakeholders across the business in order to achieve optimal business outcomes. Maintains external alignments with customers, relevant subject matter experts (SMEs) or external bodies as required. Excellent verbal and written communication skills both in Italian and English. What do we offer: Attractive compensation package Training to get you started and on-the-job learning opportunities Extensive learning resources to further develop your skills and knowledge Tuition Assistance Program (*applicable for FedEx positions with a permanent contract) Employee Assistance Program for you and your family in difficult life situations Employee reduced-rate shipping Great career opportunities FedEx is one of the worlds most admired companies and trusted brands year after year Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. FedEx Express is the world's largest express-transportation company. Serving 220 countries globally, we have the world's most advanced and reliable global air-ground express distribution network. Delivering parcels on time, to the right place is our business. So much so, we are continually expanding and refining our uniquely integrated all-cargo express network. A network that relies as equally on its transportation, communication, and information technology infrastructure as it does on its people. Over more than 425,000 team members around the world embody the can-do spirit that has made us one of the most admired and reputable companies in the world. They are united by their commitment to the Purple Promise — to make every FedEx experience outstanding — and committed to our success in connecting people and possibilities around the world. In return, we provide our team members with a safe, inclusive and rewarding workplace environment where everyone has opportunities to grow and thrive.

Responsibilities

Lead and manage a team of Operations Managers while ensuring compliance with regulatory requirements and company standards. Drive continuous improvement initiatives and monitor operational metrics to enhance productivity and service quality.