This role is responsible for delivering accurate, timely, and compliant payroll outcomes through scalable and innovative systems, while leading a high performing team and enhancing stakeholder confidence in our global payroll operations.

KEY RESPONSIBILITIES:

• Lead the payroll and HRIS function across Australia and the United States, establishing clear direction and performance goals.
• Ensure payroll accuracy, system integrity, and adherence to relevant tax, compliance, and labour regulations.
• Act as the primary escalation point for service or operational payroll issues with the ability to quickly identify and solve complex business process and technical challenges.
• Drive the standardisation and continuous improvement of payroll practices and processes.
• Partner with governance, transformation, and IT teams to deliver scalable solutions and enhance the employee experience.
• Strengthen internal controls and ensure compliance with relevant regulatory and audit requirements.
• Collaborate with outsourcing partner to monitor performance and resolve issues in line with service level expectations.
• Engage regularly with site management and employees to identify service gaps and deliver process improvements.
• Lead a high performing team with a focus on coaching, development, and positive team culture.
• Oversee payroll related budgeting, financial planning, and workforce resourcing.
• Leverage technology and data to support decision making, efficiency, and paperless operations.

To be successful in this role, you will bring:

• A Bachelor’s degree in Business, Human Resources, Information Systems or a related discipline (Master’s degree preferred).
• Wealth of experience leading large scale, multi site payroll functions, preferably in an international setting.
• Deep expertise in end to end payroll operations including compliance, system integration, tax, regulatory reporting, and internal controls.
• Strong knowledge of SAP, SuccessFactors, UKG and similar HR/payroll systems.
• Experience managing customer service delivery, including 5+ years in leadership roles with cross-functional stakeholder management.
• High level analytical, project management, and decision-making skills, with a continuous improvement mindset (Six Sigma or similar knowledge preferred).
• Demonstrated success in driving strategic outcomes and leading teams through change.
• Ability to work cross-culturally and communicate effectively across all levels of the organisation.
• A passion for delivering excellence in employee experience and payroll performance