LOCATION:

243 Consumers Road, Toronto, Ontario, M2J 4W8
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

WHY THIS ROLE IS IMPORTANT?

Reporting to the Senior Director, Pharmacy Services, the Senior Manager is responsible for supporting the Patient Care Services programs in the Chronic Disease Management portfolio across Shoppers Drug Mart and Loblaw Drugstore Pharmacies.
The Senior Manager’s role balances strategy and planning with execution and program delivery. In this capacity, the Senior Manager is responsible for the successful execution of strategic programs and growth initiatives within the Chronic Disease Management Portfolio. The role will have significant exposure to cross-functional teams, working collaboratively on a day-to-day basis with business units, including Data Analytics, Professional Affairs, PC Health, Digital Pharmacy, Marketing, and Pharmacy Operations teams, among others.

WHAT YOU’LL DO

• Provide subject matter expertise on current, existing and future Medication Review Scope across the country
• Work collaboratively with the Pharmacy Services team to drive your portfolio’s business results, including developing and managing programs and campaigns. This will involve cross-functional collaboration with marketing, PC Health, digital pharmacy, pharmacy operations and others.
• Work closely with technology partners and the Pharmacy Services team to identify and develop business requirements documentation and SOPs
• Collaborate with Pharmacy Operations to ensure the implementation and execution of programs
• Identify new collaborative partnerships across the organization and with external partners as well as other healthcare providers to foster awareness of pharmacy services and inter-professional collaboration
• Oversee enablement of pharmacy scope of practice and reimbursement, ensuring adherence to provincial guidelines and regulations as practice tools, SOPs, training and store communications are developed.
• Keep abreast of pharmacy regulatory changes and healthcare trends, ensuring your team maintains documentation of changes for the organization’s benefit as primary care subject matter experts.
• Keep abreast of pharmacy regulations; stay current on Canadian developments and competitors’ landscape related to this portfolio.
• Create presentations for senior management project approvals and cross-functional team members, with superior knowledge of MS PowerPoint to convey strategies, project plans and project status updates.
• Analyze, summarize, and prepare various weekly, monthly, and periodic program results for use by various key stakeholders including senior leadership.
• Support advocacy for scope and funding expansion through collaboration with Professional and Government Affairs teams, providing input on proposed regulations and developing materials for external stakeholders.
• Be able to perform financial analysis and develop business cases to assess opportunities and impact of launched initiatives
• Collaborate with multi-stakeholder working groups for select initiatives with a project management approach to identify key workstreams and stakeholders, develop work plans, timelines and report on progress.

TYPE OF ROLE:

Temporary with Benefits (Fixed Term)
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.