Senior Manager, Platform, AI & Data – Solution Consulting at ServiceNow

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Coaching, Presales Strategy, Customer Experience, Solution Architecture, Cross-Functional Partnership, Operational Excellence, Thought Leadership, Innovation Mindset, Enterprise Architecture, Low-Code Development, Data Integration, AI-Driven Workflows, Executive Presence, Influencing Skills, Culture Building

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We’re looking for a strategic, people-first Senior Manager to lead a high-performing Solution Consulting team across Platform, App Engine, Workflow Data Fabric, and AI. This leader will elevate technical excellence, drive cross-functional alignment, and build a culture rooted in curiosity, clarity, and customer impact. What You’ll Lead • Team Leadership & Coaching: Develop, mentor, and inspire a team of Advisory/Sr. Advisory Solution Consultants; elevate technical depth, storytelling, and execution. • Strategic Direction: Shape presales strategy across App Engine, Data Fabric, and AI, ensuring consistency, top-tier customer experience, and strong deal execution. • Customer Impact: Guide teams through discovery, solution architecture, and value articulation for complex enterprise opportunities. • Cross-Functional Partnership: Align closely with Sales, Product, Engineering, and Delivery to drive pipeline health, forecast accuracy, and customer success. • Operational Excellence: Manage resourcing, prioritization, enablement, and productivity; champion best practices and scalable assets. • Thought Leadership: Represent the organization in executive briefings, workshops, enablement sessions, and strategic customer conversations. • Innovation Mindset: Foster continuous learning across low-code, data integration, AI, automation, and platform architecture trends. Qualifications What You Bring • 3–5+ years leading presales/technical teams; proven track record coaching and developing talent. • Strong understanding of enterprise architecture, low-code development, data integration, and AI-driven workflows. • Executive presence, with the ability to simplify complexity for C-suite audiences. • Ability to influence across functions, drive clarity, and create alignment in fast-moving environments. • A culture builder who leads with curiosity, transparency, and positive energy. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Responsibilities

Lead a high-performing Solution Consulting team across various platforms and technologies. Elevate technical excellence and drive cross-functional alignment to enhance customer impact.