We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

ABOUT YOU AND YOUR SKILLS:

• 5+ years’ experience in technology or platform leadership roles, with deep exposure to POS systems, retail tech or transactional platforms (Coles and/or NCR systems highly preferred).
• Proven experience managing both strategic transformation and day-to-day operations for business-critical systems.
• Experience leading delivery of complex multi-site system upgrades or deployments in a retail or logistics environment.
• Strong stakeholder engagement track record across Store Operations, Digital and cross-functional Technology teams.
• Demonstrated experience with vendor management, service level oversight and incident management in large environments.
• Retail, grocery, convenience or omnichannel commerce experience is highly desirable.
• Tertiary qualification in Information Technology, Computer Science, Engineering or related discipline.
• Deep technical understanding of POS systems architecture, integrations (e.g. payments, loyalty, pricing), and system interoperability.
• Strong leadership and communication skills, with the ability to influence senior stakeholders and guide cross-functional teams.
• Practical understanding of ITIL-based service management and BAU/incident response models.
• Familiarity with agile delivery, release planning, and technology risk and compliance practices.
• Knowledge of retail trends and innovations in customer checkout and in-store technology is highly valued.

ABOUT THE ROLE

As the new Senior Manager - POS (Point of Sale) you will lead the development and execution of a multi-year strategy to modernise and optimise our POS ecosystem, including software, hardware and integration with surrounding systems. This role has been created to lead the end-to-end delivery and ongoing operation of our in-store POS system.