Senior Manager-Privacy Operations & Integration at American Express Company South Africa

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

215250.0

Posted On

03 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Privacy Risk Management, Data Protection, Stakeholder Engagement, Cross-Functional Team Leadership, Problem Solving, Communication Skills, Organizational Skills, Regulatory Knowledge, Financial Services Experience, Enterprise Thinking, Audit Readiness, Privacy Regulations Knowledge, Risk Assessment, Collaboration, Project Management, Adaptability

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Role Description: The Sr. Manager-Privacy Operations & Integration will sit within the newly formed Global Privacy Center of Excellence (GPCE) and be part of a team who is responsible for enabling privacy across the First line of Defense (1LOD). This role will assist with the execution of privacy and data protection standards across business units to manage privacy risk within processes, products, projects, third-party services, or other activities that involve the processing of personal data. Primary Responsibilities: Assist with embedding privacy into daily operations, design, products, and processes Support stakeholders in effective identification, assessment, mitigation or privacy risk across business units Partner across second and third lines of defense to align controls and audit readiness Serve as a trusted advisor to business and technology stakeholders, helping them implement privacy requirements Work with partners in the Global Privacy Center of Excellence to facilitate enterprise-wide privacy risk management in alignment with organizational best practices Provide guidance in managing privacy risk to drive enterprise continuity across different regions and business units Provide support in managing privacy risk across cases including product development, AI, third-party, cross border transfers, regulatory exams, second-line effective challenge, and audits The successful candidate should be able to and or have: High degree of organization, individual initiative and personal accountability and resiliency Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment Proven ability to manage multiple demands successfully within a matrixed organization Track record of creating and leading strong cross-functional teams Enjoy solving large and complicated problems Ability to maintain a positive, can-do’ attitude Required Qualifications: Bachelor’s degree in business, management, or a related field 5+ years of experience within a Privacy risk management or oversight function Preferred Qualifications: Advanced Degree Industry credentials (e.g., IAPP) Demonstrable knowledge of either the GDPR, CCPA or GLBA Knowledge of non-US/European Privacy and Privacy adjacent regulations Prior Financial Services or Banking Industry experience Prior experience with privacy-related processes across an Enterprise or local level for a financial services company Prior experience with driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information Prior experience using enterprise-thinking to quickly identify areas of improvement Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

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Responsibilities

The Sr. Manager-Privacy Operations & Integration will assist with embedding privacy into daily operations and support stakeholders in identifying and mitigating privacy risks. This role involves partnering with various lines of defense to ensure compliance with privacy standards across business units.