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Senior Manager, Professional Services at Forterro

Ashburn, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

140000.0

Posted On

26 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People leadership, Project delivery, Resource allocation, Process improvement, Cloud transformation, ERP delivery models, Team management, Mentoring, Recruitment, Onboarding, Customer success, Pre-sales, Communication, Manufacturing industry processes

Industry

Software Development

Description

Senior Manager, Professional Services Department: Professional Services Employment Type: Permanent Location: USA, Ashburn Reporting To: Theo Huber Compensation: $115,000 - $140,000 / year Description The Senior Manager, Professional Services manages and develops our Abas Professional Services team while supporting Forterro’s cloud strategy and modern delivery approach. This role is delivery-driven: you will build delivery capacity, strengthen team capabilities, drive version adoption, and ensure consistent, high‑quality execution across customer projects. This is a hybrid position located in Ashburn, VA. Responsibilities Lead, develop, and mentor a team of consultants Manage staffing, capacities, and utilization to meet project demand Own recruitment, onboarding, development, and retention of team members Improve and standardize delivery processes, supporting cloud readiness and scalable execution Enable customer cloud journeys and ensure high version adoption Collaborate closely with Services Leadership, Project Managers, Sales, Cloud Ops, and global delivery teams Act as Success Manager for assigned customers Contribute delivery expertise during pre‑sales and in project steering committees Skills, Knowledge & Expertise 3+ years of demonstrated people leadership experience within a professional services organization, including leading teams and driving performance Strong leadership and people development capabilities Experience in project delivery, resource allocation, and process improvement Firm understanding of cloud transformation and modernized ERP delivery models Excellent communication, structured working style, and customer‑centric mindset Background in computer science or business administration Experience with manufacturing industry processes (preferred)

Responsibilities

The Senior Manager will lead and mentor the Professional Services team while managing project staffing, capacity, and delivery execution. They will also drive cloud strategy, standardize delivery processes, and act as a Success Manager for assigned customers.