Reporting to the CTO, the Senior Manager, Quality Assurance Engineering will play a critical leadership role in shaping and advancing TrustCommerce’s approach to software quality. This position is both strategic and hands-on, with a focus on driving modern, scalable, and reliable quality engineering practices across the organization.
The ideal candidate will have deep expertise in quality assurance, automation, and Agile delivery models—and will act as both a technical and cultural leader. You’ll guide the team in evolving processes, embedding quality early in the development lifecycle, and expanding automation frameworks to support rapid and secure software delivery.
We’re looking for someone who brings not just experience, but energy: a passionate, optimistic leader who mentors teams, leads with data, and relentlessly drives improvement. You will work cross-functionally with Engineering, Product Management, Security, and Compliance teams to raise the bar on quality.
At TrustCommerce, we strive to create a workplace where individuals can be authentic while contributing to meaningful work. We’re not looking for perfection—we’re looking for builders, collaborators, and lifelong learners who are excited to lead change.
REQUIREMENTS
- 10+ years of experience leading QA or quality engineering teams, including at least 3 years at the Sr. Manager or Director level
- Proven experience scaling test automation, driving engineering-wide quality improvements, and modernizing legacy QA practices
- Deep understanding of Agile development principles and the role of QA in high-performing, cross-functional teams
- Expertise with industry-standard automation tools and test frameworks (e.g., Selenium, Cypress, Playwright, Postman, JUnit/TestNG)
- Strong proficiency in test strategy development for APIs, UIs, and performance/load testing
- Demonstrated success in driving quality accountability across engineering teams
- Excellent communication skills with the ability to influence senior stakeholders and coach engineers across levels
- Data-driven mindset with experience setting, tracking, and reporting meaningful quality KPIs
PREFERRED QUALIFICATIONS
- Experience leading quality functions in regulated or security-sensitive industries (e.g., FinTech, healthcare, payments)
- Experience integrating quality checks into CI/CD pipelines (e.g., GitLab CI/CD, Jenkins, Azure DevOps)
- Familiarity with cloud-based architectures and testing in distributed environments (e.g., AWS, Azure)
- Prior involvement in Agile transformations or scaling Agile QA practices in fast-growing organizations
- Strong technical writing skills for test plans, documentation, and onboarding resources
BENEFITS
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Note: Successful applicants must submit to a pre-employment background check and drug screen
Disclaimer: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice
Compensation: Base salary range of $170,000 to $190,000 + Bonus potential
The base salary range represents the anticipated low and high end of the SphereCommerce salary range for this position. Actual salaries will vary and be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiencies for the role. The base salary is one component of SphereCommerce’s total compensation package for employees. Other rewards and benefits include, health and dental insurance, STD/LTD, and accident and life insurance to name just a few
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